In our 20th year, Tribal Worldwide London is experiencing terrific growth and as a result of increasing new business and demand from the market, we are looking for a Marketing Manager to lead and implement the marketing strategy and tactics within our Business Development and Marketing Department.
The right person will be driven and experienced in agency new business and marketing, ideally having worked within another digital, creative, advertising or marketing agency previously.
To be successful, you will need to be driven, great with people, a competent writer, comfortable defining and inputting into the strategy and fantastic at executing marketing campaigns and tactics that will ensure Tribal continues to grow and attract audiences at scale.
Key Responsibilities
Responsible for the development and creation of the marketing plan across the agency / working with our Exec Board, New Business Director, Consultancy and Agency Partners to deliver and manage this
Responsible for the development, nurturing and reporting on the CRM and marketing reports against KPI’s / Targets
Management and the creation of the marketing plan and assets Including – Writing and providing editorial oversight and editing of marketing materials, including but not limited to; case studies, blog posts and insights, press releases, whitepapers
Management and updating all portals, partners and intermediaries with new insights, case studies and agency messaging.
Management of our social activity with our in house Social media team in line with our strategic goals and plans
Contribute to other Business Development and Marketing initiatives as required by the New Business Director
Essential Skills/Competencies
Minimum 3 years (ideal) experience of marketing or related experience within an agency
Excellent oral and written communication skills; able to formulate, write, and succinctly communicate our values, strategy and proposed solution on client opportunities
Have a passion for working with well known national and international brands
Good understanding of digital and ideally a network of clients and intermediaries and press contacts
Great organisational skills and good working knowledge of MS Office Suite and Keynote
Ability to work autonomously and balance multiple projects while meeting quick turn-around deadlines
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance
In our 20th year, Tribal Worldwide London is experiencing terrific growth and as a result of increasing new business and demand from the market, we are looking for a Business Development Manager/Director to lead our Business Development and Marketing Team.
We are looking for a driven and experienced business development manager who, has good knowledge of the agency and digital landscape and ideally already has at least 5 plus years’ experience of leading new business at an agency.
To be successful, the right person needs to be driven, great with people, a competent writer, comfortable defining a strategic approach and developing winning proposals, a pro at coordinating and delivering pitch presentations, along with strong experience in developing and executing sales and marketing strategies that engage audiences at scale.
Key Responsibilities
The successful candidate will also be responsible for:
Be responsible for the creation, strategy and delivery of the new business and marketing plan across the agency / working with our Exec Board, New Business and PR agency Partners
Responsible for the development, nurturing and reporting of the pipeline in line with set KPI’s and financial targets
Helping us understand the client’s unique business needs and pain points outside of the brief, and develop strategic responses/competitive analyses and interactions that connect with the client
Driving and owning the sales process: from marketing and prospecting to creds presentations, proposals and pitches
The qualification and coordination of RFQ’s, RFI’s, RFP’s and ITT’s
Providing editorial oversight, including copywriting, editing and formatting of proposals, press releases, thought leadership, etc.
Management and the creation of new business and marketing assets – From managing the bid library, to creating case studies, team bios and developing insights based on industry trends
Identify, recommend, and implement enhancements to internal business processes
Contribute to all other Business Development and Marketing initiatives as required
Essential Skills/Competencies
Minimum 5 years (ideal) experience of business development, marketing or related experience within an agency
Excellent oral and written communication skills; able to formulate, write, and succinctly communicate our values, strategy and proposed solution on client opportunities
Have a passion for working with well known national and international brands
Good understanding of digital and ideally a network of clients and intermediaries and press contacts
Great organisational skills and good working knowledge of MS Office Suite and Keynote
Ability to work autonomously and balance multiple projects while meeting quick turn-around deadlines
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
We are looking for a Technical Architect with a significant background in Java development. You will work closely with Architects, Technical Leads and Delivery Managers to migrate existing platforms and develop new scalable, maintainable architecture.
Key Responsibilities
The successful candidate will be responsible for:
Create up-to-date modern solution designs; with a primary focus on performance and reliability
Responsible for the scalability of a solution; thus, keenly concerned about the factors that impact scaling
Shared responsibility with Business Analyst for an application’s requirements, especially non-functional requirements
Produces high-level application design and estimations, and approves low-level technical design that a Technical Lead delivers
Works closely with the development teams and Technical Leads to ensure that the requirements and solution architecture is fully understood.
Essential Skills/Competencies
Able to work autonomously and in a team
Capable of concisely communicating application design to technical and non-technical parties, both in documentation and verbally
Comfortable with all sorts of data structures, relational and no-SQL
Understanding of containerization and virtualization
Understanding Unix based systems and micro services
Plenty of experience with web services, especially RESTful web services
Experience working in Agile and Waterfall development processes and using tools similar to the Atlassian Suite
Define high level solution designs in documents using diagrams such as conceptual, logical and physical architecture
Comfortable leading technical discussions with third party suppliers and partners
Familiarity working within a Technical Authority Board structure – both presenting own work and reviewing colleagues’ work
Experience of doing reliable t-shirt sizing / ball park estimation
Experience of defining and updating solutions that fit client budget and time constraints
Experience of assisting PMs with priorities based on complexity and technology strategy
Minimum of 3 years experience as an architect
Minimum 4 years development experience; ideally this will be with Java frameworks and technologies such as Spring, Hibernate, Maven
Ideally has experience with Java-based CMS
Agency experience is preferable
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
We are looking for an Account Director with both a solid technical understanding and experience in content creation and campaign management to join our dynamic and ambitious team on one of our key accounts.
You will be a key point of contact for the client, working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all project information. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.
The Key Responsibilities
Managing projects and account responsibilities, working as a team player
Ensuring deadlines are communicated and met, demonstrating initiative
Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
Establishing priorities and ensuring team members are aware of their responsibilities
Arranging meetings and issuing accurate minutes as promptly as possible
Working with Project Management to prepare proposals and timing plans
Ensuring that all relevant documentation is stored and well organised
Keeping account team and client up to date with competitive news and market trends
Key Essential skills/competencies
Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
Previous experience delivering creative ideas and campaign content for digital channels.
Strong experience working on large and fast paced accounts
Proven track record of developing strong client relationships
Experience in selling and presenting concepts, technical approaches and estimates
Strong knowledge of and passion for all things digital and emerging technology
Excellent communication skills and confident manner
Impeccable attention to detail
Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
Tribal’s success has been driven by its strong Client relationships. As part of our dedicated team a Senior Account Director works to lead and grow client business, giving strategic direction on one or more of Tribal’s accounts.
The Senior Account Director we’re looking for is required to be financially literate, both to help develop business cases for new work and to oversee all financial forecasts and reconciliations for their Client(s). In addition, during a project, a Senior Account Director should communicate as appropriate to Director-level employees at the Client, as well as acting as a point of escalation for the day-to-day project sponsor.
A Senior Account Director here at Tribal tends to work alongside the Client’s marketing and technology teams and Agency partners to develop long-term mutually beneficial relationships that ensure the ongoing success of client projects, as well as relationships.
Lastly as a Senior Account Director presenting and communicating is a core skill so, as a result, you will be asked to work on agency new business efforts from time-to-time.
What’s my role?
This role has six key objectives and measures:
To lead the strategic direction of the account
To provide business consultancy that will result in the further use of digital, where appropriate
To ensure we have full 12-month visibility of budgets and financial forecasts
To improve customer satisfaction within 2 quarters – as measured by a customer satisfaction survey
To act as a point of contact and consultation within the account team
To ensure quality and consistency across all work created by the team
Key responsibilities
To meet the above objectives, you are responsible for the following areas:
Revenue
To support Business Director (BD) with client revenue generation. This is likely to be a mix of both confirmed, forecast revenue and new business
Overall responsibility for billing and forecasting this revenue, work with BD to ensure billing milestones are being met
It is the SAD’s responsibility to lead the team to win the work, oversee the management of the implementation and handle any issue escalation
Relationships
To be responsible for building deep and trustworthy relationships with key identified client and be perceived as their business partner. To build relationships with key inter-agency partners
To demonstrate ability to build relationships and sell-in to senior levels within the client’s organisation
To ensure relationships are managed by other team members (either those you manage or work with)
Strategic & client development
To have a full understanding of your client’s business, issues and objectives
To ensure that these are being met and exceeded through everything that we are doing
To uncover client development opportunities through the client as well as through the client’s organisation
To identify opportunities for cross-sell and up-sell of additional Tribal practices and services
Support the new business team, where required, ensure we are pushing our work into press, award entries, etc
Management
To be responsible for key resources that report into you and share knowledge with the team
To deal with and resolve issues that are escalated to you
To nurture and develop their skills so that they deliver the excellent client service
To demonstrate and lead by example against Tribal values
Quality
To be responsible for the quality of direct reports and team output, from status reports to implementation
To ensure we deliver creative and challenging ideas and excellent quality implementation
To push the boundaries and look to take a leading position in everything we deliver
Essential skills & competencies
Understanding of marketing communications and technology
Strong negotiation and leadership skills
Team leader and team player
Strong relationship management skills
Ability to get involved, get your hands dirty and ability to drive business
Demonstrable experience of leading digital transformation programmes (£5m+)
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
We are looking for a capable and ambitious QA Analyst to support the Lead QA and Senior QA Manager within our tech team here at Tribal Worldwide. The successful applicant will have skills in Functional & Regression testing and you will be ambitious to learn new skills and develop into a strong all-rounder capable of working independently within the team.
You will further develop your automation and performance testing and so must have a solid grounding in programming and analysis. It is also essential for this QA Analyst position that you are a self-motivated team player, capable of taking ownership of defects throughout the lifecycle as well as evaluating testing requirements.
Key Skills and Experience
Knowledge of SDLC (Software Development Life Cycle) and STLC (Software test life cycle) standard
processes and industry best practices
Experience in creating, executing and maintaining test cases as well as test plans
Experience with QA tools (JIRA) and processes
Execute manual test scripts and log defects
Good general IT knowledge
IT or Computing degree or technical subject (ideal but not mandatory)
Degree in technology or relevant related subject
Programming skills ideally Java
Desirable
Automation testing (using Selenium with Gherkin or Cucumber methods)
Experience testing in web environments
Performance/load testing experience
Key personal skills and competencies
Strong analytical, diagnostic and creative problem-solving skills
Excellent interpersonal and organisational skills
Assertive, high energy, self-motivated with strong team spirit
Ability to work independently with little supervision as well as ability to work effectively as a team member
Excellent writing, communication and time management skills
Ability to work to tight deadlines
Ability to work equally well with both technical and non-technical personnel
Quick learner
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
Tribal Worldwide are looking for a highly motivated DevOps Engineer to work within our technical team, helping to drive efficiency through automation and innovative integration solutions.
Working within an agile environment, you will work closely with our product and service development teams on our client platforms and internal initiatives.
Within the DevOps team, you will be supported by and work alongside other engineers. If you are someone who is keen to learn something new and grow your personal development then this will be for you.
Key Responsibilities
As a DevOps Engineer you will:
Be passionate about driving efficiency into SDLC process and infrastructure management
Be keen to learn and open to adapt to new projects, technologies and processes
Keep quality of work to a high standard
Drive automation and improvement of existing systems and processes and support them
Show good use of technical knowledge to facilitate projects and support development teams
Easily context-switch between day-to-day project work
Keep a cool head under pressure
Be able to concisely and quickly explain complex situations/problems to technical and non-technical staff
Skills and Experience
Essential Skills
You must have extensive experience of building, operating and maintaining Linux/Windows infrastructure, with a high-degree of automation and emphasis on the following supporting skills:
Linux Experience (3+ years Required)
Continuous Integration tools, e.g. Jenkins (1-2 years Required)
Puppet/Ansible or other configuration management (1++ years Required)
Public/Private Cloud based Infrastructure
Apache WWW or NGINX server and Tomcat
Common Internet Protocols (SMTP, HTTP / HTTPS, SSH, SMTP)
Authentication (Windows AD/OpenLDAP)
Source Control systems (Git)
Unix shell scripting (Bash)
Containerisation, e.g. Docker
Desirable Skills
Orchestration engines e.g. Kubernetes
Windows Server 2008/2012 experience
MySQL system administration (Good to have)
Jenkins Job Builder / Code As Pipeline
DNS administration/registration (Windows AD) / Route53
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
We are looking for an experienced comms Project Manager to join our team and hit the ground running on a thriving, busy, integrated account, managing UK comms for a leading automobile brand.
You will be responsible for managing the day-to-day, working with integrated teams in the building, staying ahead of the client needs, and on top of the quality and timely execution of digital advertising assets in a fast-paced environment.
You will thrive in this type of situation and have the skills to ensure you support and develop efficient, effective delivery, whilst keeping the creative output high.
You will have a firm grasp of Project Management capabilities, able to effectively plan, control and close projects within agency process, keeping all stakeholders informed of progress and have an appreciation of the connections between multiple suppliers and the other projects that make up a campaign, including the activity on the main website.
Key responsibilities
Managing many stakeholders, integrated team members and key resources through the end to end delivery of campaign assets.
Ensuring the most effective strategies and techniques for maintaining speed, effective cost and high creative output.
Project Management duties; scoping and planning, resource organisation, budget management and reporting, risk mitigation and status and communication execution.
Effective coordinating and tracking of high volume assets through to media traffiking.
Obtaining timely signoff of deliverable, phase and final project acceptance documents.
Interrogation and investigation of media plans including not only the formats and placements, but determining whether creative executions will work.
An eye for the detail, last line support in quality.
Essential Skills/Competencies
Proven track record at managing and delivering digital communications campaigns
Proven knowledge of digital display formats, media plans and delivery
Strong communication skills both verbal and written
Financial acumen and good understanding of project profitability
Experience working with digital measurement and reporting tools, also agency stakeholders involved in this process (e.g. planning, tech)
Experience implementing processes and ensuring quality of delivery for cross channel projects
Sound knowledge of web and related technologies
Strong presentation and negotiation skills
Ability to get team members from different disciplines to come together as a team and ability to lead team members to deliver on schedule and within budget constraints in a constructive manner
Multi-tasking of multiple projects keeping abreast of current status and forward plans
Thorough understanding of the principles of Project Management and appropriate methodologies and processes; PMP certification from PMI, or Prince 2 certification strongly desired
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, Adidas, Guinness, Exxon Mobil and Fitness First for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
An inclusive culture is at the heart of Tribal Worldwide London
We are a global Tribe and we believe diversity inspires creativity and change.
We welcome and respect diverse perspectives and are stronger for them.
We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
We are looking for a Freelance Account Director with experience in content creation and campaign management to join our dynamic and ambitious team on two of our key accounts.
You will be a key point of contact for the client, working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all project information. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.
The Key Responsibilities
Managing projects and account responsibilities, working as a team player
Ensuring deadlines are communicated and met, demonstrating initiative
Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
Establishing priorities and ensuring team members are aware of their responsibilities
Arranging meetings and issuing accurate minutes as promptly as possible
Working with Project Management to prepare proposals and timing plans
Ensuring that all relevant documentation is stored and well organised
Keeping account team and client up to date with competitive news and market trends
Key Essential skills/competencies
Previous experience delivering creative ideas and campaign content for digital channels.
Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
Strong experience working on large and fast paced accounts
Proven track record of developing strong client relationships
Experience in selling and presenting concepts, technical approaches and estimates
Strong knowledge of and passion for all things digital and emerging technology
Excellent communication skills and confident manner
Impeccable attention to detail
Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
We are looking for an experienced Digital Producer to join our team and hit the ground running on a thriving, busy, integrated account, managing UK comms for our biggest client, a leading automobile brand.
You will be responsible for managing the day-to-day, working with integrated teams in the building, staying ahead of the client needs, and on top of the quality and timely execution of digital advertising assets in a fast-paced environment.
You will thrive in this type of situation and have the skills to ensure you support and develop efficient, effective delivery, whilst keeping the creative output high.
You will have a firm grasp of Digital Production and Project Management capabilities, able to effectively plan, control and close projects within agency process, keeping all stakeholders informed of progress and have an appreciation of the connections between multiple suppliers and the other projects that make up a campaign, including the activity on the main website.
Key responsibilities
Managing many stakeholders, integrated team members and key resources through the end to end delivery of campaign assets.
Ensuring the most effective strategies and techniques for maintaining speed, effective cost and high creative output.
Project Management duties; scoping and planning, resource organisation, budget management and reporting, risk mitigation and status and communication execution.
Effective coordinating and tracking of high volume assets through to media trafficking.
Obtaining timely signoff of deliverable, phase and final project acceptance documents.
Interrogation and investigation of media plans including not only the formats and placements, but determining whether creative executions will work.
An eye for the detail, last line support in quality.
Essential Skills/Competencies
Proven track record at managing and delivering digital communications campaigns
Proven knowledge of digital display formats, media plans and delivery
Strong communication skills both verbal and written
Financial acumen and good understanding of project profitability
Experience working with digital measurement and reporting tools, also agency stakeholders involved in this process (e.g. planning, tech)
Experience implementing processes and ensuring quality of delivery for cross channel projects
Sound knowledge of web and related technologies
Strong presentation and negotiation skills
Ability to get team members from different disciplines to come together as a team and ability to lead team members to deliver on schedule and within budget constraints in a constructive manner
Multi-tasking of multiple projects keeping abreast of current status and forward plans
Thorough understanding of the principles of Project Management and appropriate methodologies and processes; PMP certification from PMI, or Prince 2 certification strongly desired
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, Morrisons, Guinness, Exxon Mobil and Fitness First for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
We are looking for an Account Manager with experience in digital comms, campaign work and if at all possible some TV ad production work too. You’ll be a key point of contact for a great client, working closely with our internal departments to help manage a high-profile account.
You will be responsible for knowing all work in progress and should become known as the source of all information with regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision.
This role will be based in Tribal Worldwide but require you to work across both adam&eveDDB and Tribal Worldwide. The account you will be part of produces innovative work ranging from ATL campaigns to Digital products, intersecting Tribal and adam&eveDDB’s specialisms. With the support of the project management team the role will be less delivery focused and more around owning the client relationship.
Key responsibilities
· Managing projects and account responsibilities
· Ensuring deadlines are communicated and met
· Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
· Establishing priorities and ensuring team members are aware of their responsibilities
· Managing and reporting on client meetings,
· Working with Project Management to prepare proposals and timing plans
· Working with other team members in the writing of creative briefs
· Ensuring that all relevant documentation is stored and well organised
· Keep the account team and client up to date with competitive news and market trends
· Making sure that all account tasks get done in an efficient manner
Essential skills/competencies
· Strong experience working on fast turnaround digital accounts
· The ability to work across both digital and traditional media
· Impeccable attention to detail
· Excellent communication/presentation skills and confident manners
· A proactive, driven and hands-on approach
· Passion for and strong knowledge of all things digital and brands
· Proven track record of developing strong client relationships
· Demonstrable knowledge of marketing principles and best practice on document writing
· Experience in selling and presenting creative work
· Experience working on brand/data driven project would be a bonus
Your Benefits
· Competitive Salary.
· 25 days holiday per year.
· Pension scheme, Life Assurance, Permanent Health Insurance.
· Progressive training and development initiatives.
· Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination.
You think big and you work hard.
You can see the whole picture and you care about the details.
You want to make work that’s real, connected and great.
Come and join us.
tribalworldwide.co.uk
Follow us at: www.linkedin.com/company/tribal-worldwide-london
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London
We are a global Tribe and we believe diversity inspires creativity and change.
We welcome and respect diverse perspectives and are stronger for them.
We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
A Tribal Worldwide Junior User Experience Designer covers a broad range of activities from research to detailed solutions design.
You will be responsible for helping to design, develop and document the structure of interactive digital experiences, including but not limited to responsive web sites, mobile applications or offline installations.
Core Duties and Responsibilities:-
Learning to understand target audiences’ needs, tasks, goals and translating them into creative concepts and functional components.
Supporting the team in translating business requirements into involving interactive experiences.
Contribute to the development of user personas and scenarios to clarify results of user research and focus the team’s design efforts on the needs of key users.
Conduct structured competitor and comparator reviews and other market research activities.
Working alongside other UX and UI designers to develop user journeys that motivate users to engage fully with the interactive concept.
Helping create the information architecture for marketing, informational and transactional websites.
Supporting the development and documentation of detailed user experience specifications, wireframes, component mapping for interactive interfaces.
Supporting development of prototypes for internal validation and demonstration of concepts to clients.
Helping plan, facilitate and document user research, concept testing, and usability testing.
As a digital agency of record, we respond to a wide range of client needs, so no two briefs will be the same. The role demands collaboration with project teams and support for other UX staff in the execution of all UX deliverables.
We are looking for an energetic, keen to learn through hands on experience and self-motivated individual to join our existing experienced UX team.
We need someone capable in most, if not all, of these:
Demonstrated ability to execute Information Architecture on simple transactional and or experiential web interfaces.
Limited experience in preparing formal deliverables for client engagements, including user journeys, wireframes, flows, site maps and functional specifications.
Demonstrated ability to work in a highly collaborative environment.
Familiarity with the principles of user-centred design.
Excellent oral and written communication and presentation skills.
Readiness on occasion to extend his/her role to include activities normally associated with other disciplines.
Familiarity with Mac OS and experience of diagram design tools such as Sketch, Visio or equivalent.
Familiarity with skills associated with social networking tools and mobile user interfaces would be an advantage.
Ideally you should also have:
1-year experience working as a UX practitioner at a digital agency.
Training in UX concepts, perhaps in a university program.
Degree or equivalent work experience in a related field, such as Interaction Design, Product Design, Industrial Design, Graphic Design, Human-Computer Interaction, Technical Communications, English, History, Anthropology, Economics.
We’d be really interested to know if you have:
Experience of approaches, techniques and tools of Service Design including customer experience mapping, service blueprints, empathy mapping etc.
Exposure to creating experiences employing virtual reality, mixed reality or augmented reality technologies.
Designed experiences employing voice interface.
Worked on projects that have addressed the growing opportunities around bridging online and real-world experiences.
We are looking for an Account Manager with a solid technical understanding to join our dynamic and ambitious team on one of our most high-profile accounts.
You will be a key point of contact working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all information in regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.
Key Responsibilities
Managing projects and account responsibilities, working as a team player
Ensuring deadlines are communicated and met, demonstrating initiative
Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
Establishing priorities and ensuring team members are aware of their responsibilities
Arranging meetings and issuing accurate minutes as promptly as possible
Working with Project Management to prepare proposals and timing plans
Ensuring that all relevant documentation is stored and well organised
Keeping account team and client up to date with competitive news and market trends
Essential skills/competencies
Previous experience working on a technically complex digital account
Technical understanding of the principles of web builds, deployment process, tracking, web optimisation and content management systems (CMS)
Strong experience working on large and fast-paced accounts
Proven track record of developing strong client relationships
Experience in selling and presenting concepts, technical approaches and estimates
Strong knowledge of and passion for all things digital and emerging technology
Excellent communication skills and confident manner
Impeccable attention to detail
Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
To support the Commercial Analyst, Commercial Manager and Commercial Director in financial management and reporting. To work with everyone in the digital division (and finance division) in managing all operational and financial aspects. This role reports directly to the Commercial Director.
Highlights:
This position sits within the Tribal Operations team and is a vital part of the Commercial Team, maintaining the team’s high standards and respect across the agency. It’s an opportunity to balance financial queries and interact with a variety of employees across all departments in Tribal.
Specific responsibilities:
To assist the Commercial Analyst with month end income reporting and forecasting by client.
Running and issuing operational management and realisation reports on a weekly basis, examining and analysing both financial and operational aspects of the business.
Business partnering with the Client Services team to ensure the financial accuracy of each brand is maintained, assisting the Commercial team in managing WIP balances, aged AR and income accruals.
Analysing and issuing finance reports, policy documents and to communicate such policies and procedures to the agency when necessary.
Assisting the Commercial Analyst on running all client retainer reconciliation reports (monthly) and communicating results out to Senior Management, Client Services, Operations, Finance and the Project Management teams.
Assisting the Operations Team in ensuring timesheets are completed on time and accurately.
Assisting with the maintenance of our resource management system (Projector) and the finance system (Microsoft AX Dynamics) for all Tribal project codes.
Assisting the Operations team on facilitating the invoice and purchase order process. This will include creating all non-billable/new business project codes and purchase orders.
Skills and abilities required:
Enjoys working with numbers, data and excel
Intermediate excel skills, (vlookups, sumif and countif formulas)
Excellent communication skills
Enthusiastic and proactive
A friendly / social disposition but can also deal with difficult people in a polite and suitable manner
We are looking for a Content Manager to support the content team on a world-leading automotive account for an initial period of 6 weeks with the strong possibility of an extension.
You would be working within the Content Team, reporting to a Lead Content Manager and you will be responsible for the migration of content on current digital projects along with creating, improving and maintaining website content using content management systems (mainly AEM)
We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative.We like nice people who are really good at what they do, and are keen to roll their sleeves up and contribute to the team.
Key responsibilities
Work with Tribal colleagues and clients to create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Respond to client briefs and advise on the best use of resources.
Maintain and, where appropriate, enhance quality of content, demonstrating excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively generate ideas that can help improve our work and produce better results for our clients.
Consider the individual’s total experience and how to enhance it.
Use analysis and reporting to understand content performance and identify areas for improvement.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities.
Use project management systems such as Jira to manage your workload.
Able to prioritise tasks, understand your capacity and set expectations for delivery
Key skills and experience required
Must have had extensive hands-on experience using content management systems (CMS) for day-to-day work – AEM a plus.
Understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Good verbal communication skills.
Able to work independently when required; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write status updates.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Good people person.
Natural problem solver.
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London We are a global Tribe and we believe diversity inspires creativity and change. We welcome and respect diverse perspectives and are stronger for them.We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
We are looking for a Senior Content Manager to work on a leading automotive account. Working within the Content Team and reporting to a Lead Content Manager, you will be responsible for creating, improving and maintaining website content using content management systems and other relevant tools, services and platforms, in addition to ensuring the quality of our overall process and the work of junior colleagues.
We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative. Proven experience in a senior content management role would be preferred.
We like nice people who are really good at what they do, and are keen to grow as part of a team.
Key responsibilities
Work with Tribal colleagues and clients to oversee, create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Receive and respond to client briefs and advise on the best use of resources.
Ensure quality and continual improvement of content; demonstrate excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively solicit and generate ideas that can help improve our work and produce better results for our clients.
Assess site content in terms of the individual’s total experience and proactively suggest ways to enhance it.
Support Content Leads in delivering strategic projects, such as content migrations.
Support Content Leads in planning a programme of activity across the year; own and manage that plan.
Interpret analysis and reporting to identify ways to improve content performance.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities; oversee the work of junior colleagues.
Use project management systems such as Jira to manage your workload and the workload of junior colleagues.
Able to plan tasks, prioritise workload, determine capacity for yourself and junior colleagues, and set expectations for delivery.
Key skills and experience required
3+ years hands-on experience as a senior content manager.
5+ years using content management systems (CMS) for day-to-day work – AEM a plus.
Strong understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Excellent verbal communication skills.
Able to work independently and oversee the work of others; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write and own project documents, such as status updates and cotent audits.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Good people person.
Natural problem solver.
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create purpose built best-in-class digital experiences. Endeavoring to explore the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways in which technology can add value to real people’s lives whilst delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the inception of modern advertising and now connects us to one of the world’s largest creative networks. Since the day that our doors first opened, we’ve been shaped by a culture of constant progress and as a result, today we are a forward-thinking digital agency that can always be found on that hallowed ground where creative innovation meets usability.
We are looking for a strong digital Project Manager to join a highly successful team to work, exclusively at first, as part of an account team on one of our prestigious clients. Working closely with design, development and account teams, you will be defining the solution to meet our clients’ requirements, delivery schedule and budgetary estimates through to successful delivery; ensuring projects are delivered on time and to budget.
The role will mostly be working on Digital Creative work, microsite builds, maintenance and support of existing websites and social workstreams. Strategy, UX, conceptual design through to development and, where required, may assist in the development of new website build production as part of the role.
This role will suit a self-motivated team-player with digital expertise, great people skills and great attention to detail.
Key Responsibilities
Actively manage project resource to ensure project timelines are adhered to.
Produce and manage all project budgetary estimates.
Proactively manage the scope, timings and priority of projects ensuring no work outside the agreed scope is undertaken.
Thorough understanding of the principles of Project Management and appropriate methodologies and processes including techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
Proactively manage all financial aspects of projects, managing all cost implications, burn rates and taking remedial action where these have deviated from agreed budgets;
Own the client relationship and day-to-day stakeholder management in the context of delivery of your specific projects;
Proactively manage the financial reporting and projections and utilisation reporting on a project-by-project basis.
Maintain and develop Quality Assurance processes for your projects ensuring Tribal Worldwide procedures are consistently applied to manage project risk.
Oversee and maintain day-to-day project lifecycle processes.
Own the coordinating, tracking, and organising client handoff of all project work.
Coordinate production traffic.
Obtain timely signoff on Client deliverables, project phases and final project acceptance documents.
Take on any other responsibilities or tasks that are within the employee’s skills and abilities whenever reasonably instructed.
Essential Skills / Competencies
Proven experience in project management gained in a digital agency working on digital products and web builds;
Proven track record of experience delivering creative projects as well as managing technology/web projects of significant scale and complexity and identifying project risk;
Experience working in corporate environments with elevated level of rigour and communicational needs;
Experience working with a media buying agency;
Must have strong client-facing skills; experience managing clients at a variety of levels and across functions and ensuring high levels of client satisfaction, as our client is located within the same building;
Process orientated, with clear and proactive communication focus, with a sprinkle of commercial acumen thrown in;
Excellent communication skills; must deals well with conflict, work effectively under pressure with a solutions-based focus;
Experience and ability to communicate effectively with 3rd party suppliers and coordinate projects with an off-site team;
Ability to manage expectations of stakeholders both multi-tier internally and externally;
Experience implementing processes and ensuring quality of delivery for cross-channel projects;
Excellent communication and presentation skills;
Strong client facing, presentation and negotiation skills;
Impeccable attention to detail and a desire to produce the highest quality solutions;
Ability to bring team members from different disciplines together as a team;
Ability to lead team members to deliver on schedule and within budget constraints in a constructive manner;
Strong ‘can do’ attitude with an innate ability to take imitative and work by yourself as well as a team;
Technically literate; able to communicate complex digital solutions into layman’s language;
Thorough understanding of the principles of Project Management and appropriate methodologies and processes;
Social Strategy and Implementation experience would be a bonus;
PMP certification from PMI, or Prince 2 certification strongly desired, although not mandatory.
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
We are looking for a Freelance Senior Account Manager with a solid technical understanding to join our dynamic and ambitious team on one of our most high-profile accounts.
You will be a key point of contact working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all information with regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.
The Key Responsibilities
Managing projects and account responsibilities, working as a team player
Ensuring deadlines are communicated and met, demonstrating initiative
Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
Establishing priorities and ensuring team members are aware of their responsibilities
Arranging meetings and issuing accurate minutes as promptly as possible
Working with Project Management to prepare proposals and timing plans
Ensuring that all relevant documentation is stored and well organised
Keeping account team and client up to date with competitive news and market trends
Key Essential skills/competencies
Previous experience working on a technically complex digital account.
Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
Strong experience working on large and fast paced accounts
Proven track record of developing strong client relationships
Experience in selling and presenting concepts, technical approaches and estimates
Strong knowledge of and passion for all things digital and emerging technology
Excellent communication skills and confident manner
Impeccable attention to detail
Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
We are looking for a solid Java Web Developer to work closely with the Technical Lead, developing code on time and to budget, and to do so in a manner that meets the client’s requirements and continues to improve the quality of the project.
Key Responsibilities
Demonstrating that the code meets requirements
Analysing the client’s functional requirements
Documenting work packages and deployment guidelines
Estimating, planning, and delivering work under the guidance and support of the Technical Lead and Project Managers
Providing technical advice to the Project Managers and Account Managers
Essential Skills/Competencies
Comprehensive knowledge of development using Java, with over 3 years commercial experience
Ability to produce well-structured, testable and maintainable code
Experience developing functionally rich, high traffic and high availability websites
Comfortable working with a CLI and Linux environments, such as CentOS
Working knowledge of applicable Internet standards and protocols
Knowledge and experience of Java web frameworks such as Spring
Knowledge and experience of build tools such as Maven and Gradle
Knowledge and experience of continuous integration and deployment tools such as Jenkins
Knowledge and experience of testing frameworks such as JUnit
Knowledge and experience of source control systems such as Git
Experience using RESTful API end-points
Good working knowledge of database technologies such as MySQL
Personal Profile
The successful candidate will:
Work effectively with other team members across disciplines
Possess good verbal and written communication skills
Pay attention to detail and have a commitment to quality
Be eager to learn and apply new skills and technologies
Take ownership and solve problems in a resourceful and professional manner
Be committed to keeping their skills and knowledge up-to-date by following industry trends, attending conferences/talks and having relevant certifications
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Tech Engineering, Creative and Social, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create purpose built, best-in-class digital experiences.
Endeavouring to explore the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways in which technology can add value to real people’s lives whilst delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the inception of modern advertising and now connects us to one of the world’s largest creative networks. Since the day that our doors first opened, we’ve been shaped by a culture of constant progress and as a result, today we are a forward-thinking digital agency that can always be found on that hallowed ground where creative & tech innovation meets usability.
The purpose of this role is to lead a team of Java developers for one of our major clients, Volkswagen, ensuring flawless on-time delivery and quality Java code. You are expected to lead by example, as the role is an equal split between hands on development and the oversight and leadership of two project teams. The role has ultimate responsibility for implementing processes, communicating and enforcing Java standards and quality across the teams. In addition you need to provide mentorship and leadership across the teams inspiring the best work from each of them.
The Java Team Lead reports to the Head of Backend Development with Sr. Developers as direct reports.
Context
The role is a key leadership position within one of the largest and growing teams in the agency. The Java Team Lead needs to have a highly competent understanding across the entire Volkswagen portal and works hand in hand with the Technical Architects to ensure each project is suitable for the current platform and any future directions we may take. You will shape the future of the Java platform and are expected to lead towards new technologies when appropriate and suitable for the business. The overall platform currently includes a transactional website, mobile site and multiple data sources used by external applications. The portal is large and technically challenging, requiring continual updates and development. The role will work continually with other disciplines including Mobile, Front-end and Analytics to ensure projects are approached holistically.
Key responsibilities
Aside from the day to day development aspect, the Java Team Lead role has the following responsibilities:
Collaborate with the Heads to continually review and improve Java delivery to ensure quality and consistency for each project
Ensuring Java estimates for each project are rigorous and accurate
Point of escalation and resolution for project delivery issues for direct reports and team
Act as stand in for Head of Backend Development as required
Collaborate on the technical decisions for each project with the Technical Architect and Senior Developers
Collaborate with project management team and the Head of Backend Development to manage the workflow and ensure appropriate team members are allocated to projects
Implementation, coordination and management of the following:
Coding standards
Specifications
Project scoping/ estimates
Risk management
Technical deployments
Technical standards and processes
Ensure the Java team have the right standards and tools in place to deliver leading edge work
Build strong relationships with any 3rd party Java suppliers to ensure quality and timely delivery
Lead and motivate a team of highly competent Java developers – ensuring reviews, training, feedback, etc. is completed across the team
Technical Skills
A candidate for this role will be a Java developer (with 5+ year’s commercial development experience) who has experience leading a team and working on large, complex portal environments
You would ideally have;
Proven track record of development experience working on IT projects of high complexity
Excellent knowledge of Internet, J2EE and Web technologies including popular Open Source frameworks and tools
Ability to analyse, profile and refactor code and processes to improve quality and performance
Solid experience of working in a Java Enterprise/Web environment
Excellent working knowledge of database technologies i.e: MongoDB, MySQL
Proven experience of common development tools (e.g. IntelliJ/Eclipse, Gradle/Maven, git, Jenkins, docker)
Experience with modern CI/CD workflows
Experience with Linux based systems and associated tools (e.g. RedHat, CentOS)
Knowledge of common development best practices (e.g. TDD, Agile, XP)
4+ years hands on Spring/Hibernate experience
Ability to quickly understand and code for a large, complex technical architecture
Experience of developing and deploying large web based applications
Experience of managing and coding simultaneous projects with complex interdependencies
Understanding of the project management processes involved in website/portal development
Ability to multitask across projects and demonstrate flexibility to changing priorities
Experience of scoping large technical projects with a high level of accuracy
Experience using task management tools such as Trac, Jira etc…
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you
achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create purpose built, best-in-class digital experiences. Endeavouring to explore the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways in which technology can add value to real people’s lives whilst delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the inception of modern advertising and now connects us to one of the world’s largest creative networks. Since the day that our doors first opened, we’ve been shaped by a culture of constant progress and as a result, today we are a forward-thinking digital agency that can always be found on that hallowed ground where creative innovation meets usability.
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London
We are a global Tribe and we believe diversity inspires creativity and change.
We welcome and respect diverse perspectives and are stronger for them.
We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
We are looking for a strong Digital Project Manager to join a highly successful team to work, exclusively at first, as part of an account team on one of our prestigious clients. Working closely with design, development and account teams, you will be defining the solution to meet our clients’ requirements, delivery schedule and budgetary estimates through to successful delivery; ensuring projects are delivered on time and to budget.
The role will mostly be working on Digital Creative work, microsite builds, maintenance and support of existing websites and social workstreams. Strategy, UX, conceptual design through to development and, where required, may assist in the development of new website build production as part of the role.
This role will suit a self-motivated team-player with digital expertise, great people skills and great attention to detail.
Key Responsibilities
Actively manage project resource to ensure project timelines are adhered to.
Produce and manage all project budgetary estimates.
Proactively manage the scope, timings and priority of projects ensuring no work outside the agreed scope is undertaken.
Thorough understanding of the principles of Project Management and appropriate methodologies and processes including techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
Proactively manage all financial aspects of projects, managing all cost implications, burn rates and taking remedial action where these have deviated from agreed budgets;
Own the client relationship and day-to-day stakeholder management in the context of delivery of your specific projects;
Proactively manage the financial reporting and projections and utilisation reporting on a project-by-project basis.
Maintain and develop Quality Assurance processes for your projects ensuring Tribal Worldwide procedures are consistently applied to manage project risk.
Oversee and maintain day-to-day project lifecycle processes.
Own the coordinating, tracking, and organising client handoff of all project work.
Coordinate production traffic.
Obtain timely signoff on Client deliverables, project phases and final project acceptance documents.
Take on any other responsibilities or tasks that are within the employee’s skills and abilities whenever reasonably instructed.
Essential Skills / Competencies
Proven experience in project management gained in a digital agency working on digital products and web builds;
Proven track record of experience delivering creative projects as well as managing technology/web projects of significant scale and complexity and identifying project risk;
Experience working in corporate environments with elevated level of rigour and communicational needs;
Experience working with a media buying agency;
Must have strong client-facing skills; experience managing clients at a variety of levels and across functions and ensuring high levels of client satisfaction, as our client is located within the same building;
Process orientated, with clear and proactive communication focus, with a sprinkle of commercial acumen thrown in;
Excellent communication skills; must deals well with conflict, work effectively under pressure with a solutions-based focus;
Experience and ability to communicate effectively with 3rd party suppliers and coordinate projects with an off-site team;
Ability to manage expectations of stakeholders both multi-tier internally and externally;
Experience implementing processes and ensuring quality of delivery for cross-channel projects;
Excellent communication and presentation skills;
Strong client facing, presentation and negotiation skills;
Impeccable attention to detail and a desire to produce the highest quality solutions;
Ability to bring team members from different disciplines together as a team;
Ability to lead team members to deliver on schedule and within budget constraints in a constructive manner;
Strong ‘can do’ attitude with an innate ability to take imitative and work by yourself as well as a team;
Technically literate; able to communicate complex digital solutions into layman’s language;
Thorough understanding of the principles of Project Management and appropriate methodologies and processes;
Social Strategy and Implementation experience would be a bonus;
PMP certification from PMI, or Prince 2 certification strongly desired, although not mandatory.
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
We are looking for a Senior Digital Business Analyst with outstanding business analysis capabilities and experience to join us for a 3 month contract
You will have the ability to quickly understand and translate business needs into tech requirements…and the ability to articulate these needs clearly, to various cross-functional stakeholder groups, at various levels of seniority
You will be enthusiastic… possessing creativity and tenacity to thrive in a challenging environment
You will be comfortable working as a member of a project team… and just as comfortable managing your own workload, defining your tasks and creating appropriate deliverables
You will be independent… and thrive in an environment where you will be required to take a project brief and ‘run with it’
You will be practical and hands on… passionate about the business analysis process and enjoy running workshops, writing requirements and working with the team to define the solution
Your responsibilities
Estimation; defining or confirming the business analysis activities, deliverables and timescales in response to the brief
Manage the requirements process; elicit, analyse, control and articulate the requirements
Identify and confirm business objectives which will help prioritise the requirements and manage client and project team expectations around scope and business value
Gather information that will help formulate a fit for purpose solution and manage options and recommendations that will demonstrate to the client teams that you understand and can articulate what they need
Create relevant documentation, this may include: requirements specification/catalogue; process models (as-is/to-be); user stories
Identify and/or work with QA Analysts to define acceptance criteria appropriate to the business needs and objectives
Identify and manage stakeholders and where applicable act as the business proxy
You will:
Have solid examples of practical experience in business analysis tools and techniques
Be comfortable working on new or existing systems; defining the needs for amends with as much enthusiasm as brand new builds and solutions
Have excellent attention to detail
Have digital experience, preferably across a variety of different clients/industries/systems
Be accountable for your work and proud of your high quality deliverables, every time you deliver something
Have the ability to untangle complex problems in imaginative and creative ways and articulate complex ideas and be able to transform complexity into simplicity for different audiences
Know when to stop analysing and start prioritising and be able to deal with ambiguity
Be adaptable and have the pragmatism to use your own experiences to decide what tools and techniques will work and when, or when it is appropriate to try something else
Have cross-functional experience working with other disciplines (namely UX, Tech/Architecture, QA and Design), possibly within an Agile environment, or using Agile practices
Be curious and creative
Be able to get to the heart of a problem and decouple the solution from the intrinsic business need
As a member of the Interactive Design Department you will work across all our clients on a variety of projects. These projects can range from designing and building banner advertising, creating motion graphic elements, video editing for social media, creating website assets as well as crafting content for in-store installation projects.
You will work closely with other designers, creatives and developers to find the best solutions for our clients creatively and practically.
Your responsibilities
You will deliver and encourage stunning digital concepts and designs of the highest standard to meet client briefs and expectations.
You will produce quality work within a given timeframe and budget.
You must be able to effectively communicate a creative rationale.
You must be confident and able to make decisions independently.
You will:
Have an outstanding portfolio..
have great skills in all the usual design applications (AfterEffects, Photoshop, Premiere)
Working knowledge of Cinema 4D, HTML5 and 3rd party ad servers would be nice but not essential.
Be a strong collaborator and a self-starter.
Have experience as Digital Designer in an agency environment, working on multiple projects at a time.
Have a high level of accuracy and attention to detail.
Be an excellent communicator.
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
We are looking for a Content Manager to work on a world-leading automotive account. Working within the Content Team and reporting to a Senior Content Manager, you will be responsible for creating, improving and maintaining website content using content management systems and other relevant tools, services and platforms.We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative.We like nice people who are really good at what they do, and are keen to grow as part of a team.
Key responsibilities
Work with Tribal colleagues and clients to create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Respond to client briefs and advise on the best use of resources.
Maintain and, where appropriate, enhance quality of content, demonstrating excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively generate ideas that can help improve our work and produce better results for our clients.
Consider the individual’s total experience and how to enhance it.
Use analysis and reporting to understand content performance and identify areas for improvement.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities.
Use project management systems such as Jira to manage your workload.
Able to prioritise tasks, understand your capacity and set expectations for delivery
Key skills and experience required
Must have had extensive hands-on experience using content management systems (CMS) for day-to-day work – AEM a plus.
Understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Good verbal communication skills.
Able to work independently when required; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write status updates.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Good people person.
Natural problem solver.
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London We are a global Tribe and we believe diversity inspires creativity and change. We welcome and respect diverse perspectives and are stronger for them.We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
We are looking for a Content Manager to support the content team on a world-leading automotive account for an initial period of 1 month with the strong possibility of an extension.
You would be working within the Content Team, reporting to a Senior Content Manager and you will be responsible for the migration of content on current digital projects along with creating, improving and maintaining website content using content management systems.
We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative.We like nice people who are really good at what they do, and are keen to roll their sleeves up and contribute to the team.
Key responsibilities
Work with Tribal colleagues and clients to create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Respond to client briefs and advise on the best use of resources.
Maintain and, where appropriate, enhance quality of content, demonstrating excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively generate ideas that can help improve our work and produce better results for our clients.
Consider the individual’s total experience and how to enhance it.
Use analysis and reporting to understand content performance and identify areas for improvement.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities.
Use project management systems such as Jira to manage your workload.
Able to prioritise tasks, understand your capacity and set expectations for delivery
Key skills and experience required
Must have had extensive hands-on experience using content management systems (CMS) for day-to-day work – AEM a plus.
Understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Good verbal communication skills.
Able to work independently when required; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write status updates.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Good people person.
Natural problem solver.
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London We are a global Tribe and we believe diversity inspires creativity and change. We welcome and respect diverse perspectives and are stronger for them.We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
We are looking for a Content Manager to support the content team on a world-leading automotive account for a 3 month period with the strong possibility of an extension.
You would be working within the Content Team on a large scale migration project for one of Europe’s biggest automotive brands.
We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative.
Key responsibilities
Work with Tribal colleagues and clients to create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Respond to client briefs and advise on the best use of resources.
Maintain and, where appropriate, enhance quality of content, demonstrating excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively generate ideas that can help improve our work and produce better results for our clients.
Consider the individual’s total experience and how to enhance it.
Use analysis and reporting to understand content performance and identify areas for improvement.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities.
Use project management systems such as Jira to manage your workload.
Able to prioritise tasks, understand your capacity and set expectations for delivery
Key skills and experience required
Must have had extensive hands-on experience using content management systems (CMS) for day-to-day work – AEM a plus.
Understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Good verbal communication skills.
Able to work independently when required; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write status updates.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London We are a global Tribe and we believe diversity inspires creativity and change. We welcome and respect diverse perspectives and are stronger for them.We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
We are looking for a strong Freelance Digital Project Manager to join a highly successful team to work as part of an account team on one of our prestigious clients. Working closely with design, development and account teams, you will be defining the solution to meet our clients’ requirements, delivery schedule and budgetary estimates through to successful delivery; ensuring projects are delivered on time and to budget.
The role will mostly be working on digital platform delivery, web builds, maintenance and support of existing websites and social workstreams.
You will work with strategy, UX, conceptual design through to development on a new website build as part of the role.
This role will suit a self-motivated team-player with digital expertise and experience delivering huge digital platform projects!
Key Responsibilities
Actively manage project resource to ensure project timelines are adhered to.
Produce and manage all project budgetary estimates.
Proactively manage the scope, timings and priority of projects ensuring no work outside the agreed scope is undertaken.
Thorough understanding of the principles of Project Management and appropriate methodologies and processes including techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
Proactively manage all financial aspects of projects, managing all cost implications, burn rates and taking remedial action where these have deviated from agreed budgets;
Own the client relationship and day-to-day stakeholder management in the context of delivery of your specific projects;
Proactively manage the financial reporting and projections and utilisation reporting on a project-by-project basis.
Maintain and develop Quality Assurance processes for your projects ensuring Tribal Worldwide procedures are consistently applied to manage project risk.
Oversee and maintain day-to-day project lifecycle processes.
Own the coordinating, tracking, and organising client handoff of all project work.
Coordinate production traffic.
Obtain timely signoff on Client deliverables, project phases and final project acceptance documents.
Take on any other responsibilities or tasks that are within the employee’s skills and abilities whenever reasonably instructed.
Essential Skills / Competencies
Proven experience in project management gained in a digital agency working on digital products and web builds;
Proven track record of experience delivering creative projects as well as managing technology/web projects of significant scale and complexity and identifying project risk;
Experience working in corporate environments with elevated level of rigour and communicational needs;
Experience working with a media buying agency;
Must have strong client-facing skills; experience managing clients at a variety of levels and across functions and ensuring high levels of client satisfaction, as our client is located within the same building;
Process orientated, with clear and proactive communication focus, with a sprinkle of commercial acumen thrown in;
Excellent communication skills; must deals well with conflict, work effectively under pressure with a solutions-based focus;
Experience and ability to communicate effectively with 3rd party suppliers and coordinate projects with an off-site team;
Ability to manage expectations of stakeholders both multi-tier internally and externally;
Experience implementing processes and ensuring quality of delivery for cross-channel projects;
Excellent communication and presentation skills;
Strong client facing, presentation and negotiation skills;
Impeccable attention to detail and a desire to produce the highest quality solutions;
Ability to bring team members from different disciplines together as a team;
Ability to lead team members to deliver on schedule and within budget constraints in a constructive manner;
Strong ‘can do’ attitude with an innate ability to take imitative and work by yourself as well as a team;
Technically literate; able to communicate complex digital solutions into layman’s language;
Thorough understanding of the principles of Project Management and appropriate methodologies and processes;
Social Strategy and Implementation experience would be a bonus;
PMP certification from PMI, or Prince 2 certification strongly desired, although not mandatory.
To support the Commercial Analyst, Commercial Manager and Commercial Director in financial management and reporting. To work with everyone in the digital division (and finance division) in managing all operational and financial aspects. This role reports directly to the Commercial Director.
Highlights:
This position sits within the Tribal Operations team and is a vital part of the Commercial Team, maintaining the team’s high standards and respect across the agency. It’s an opportunity to balance financial queries and interact with a variety of employees across all departments in Tribal.
Specific responsibilities:
To assist the Commercial Analyst with month end income reporting and forecasting by client.
Running and issuing operational management and realisation reports on a weekly basis, examining and analysing both financial and operational aspects of the business.
Business partnering with the Client Services team to ensure the financial accuracy of each brand is maintained, assisting the Commercial team in managing WIP balances, aged AR and income accruals.
Analysing and issuing finance reports, policy documents and to communicate such policies and procedures to the agency when necessary.
Assisting the Commercial Analyst on running all client retainer reconciliation reports (monthly) and communicating results out to Senior Management, Client Services, Operations, Finance and the Project Management teams.
Assisting the Operations Team in ensuring timesheets are completed on time and accurately.
Assisting with the maintenance of our resource management system (Projector) and the finance system (Microsoft AX Dynamics) for all Tribal project codes.
Assisting the Operations team on facilitating the invoice and purchase order process. This will include creating all non-billable/new business project codes and purchase orders.
Skills and abilities required:
Enjoys working with numbers, data and excel
Intermediate excel skills, (vlookups, sumif and countif formulas)
Excellent communication skills
Enthusiastic and proactive
A friendly / social disposition but can also deal with difficult people in a polite and suitable manner
In our 20th year, Tribal Worldwide London is experiencing terrific growth and as a result of increasing new business and demand from the market, we are looking for a Marketing Manager to lead and implement the marketing strategy and tactics within our Business Development and Marketing Department.
The right person will be driven and experienced in agency new business and marketing, ideally having worked within another digital, creative, advertising or marketing agency previously.
To be successful, you will need to be driven, great with people, a competent writer, comfortable defining and inputting into the strategy and fantastic at executing marketing campaigns and tactics that will ensure Tribal continues to grow and attract audiences at scale.
Key Responsibilities
Responsible for the development and creation of the marketing plan across the agency / working with our Exec Board, New Business Director, Consultancy and Agency Partners to deliver and manage this
Responsible for the development, nurturing and reporting on the CRM and marketing reports against KPI’s / Targets
Management and the creation of the marketing plan and assets Including – Writing and providing editorial oversight and editing of marketing materials, including but not limited to; case studies, blog posts and insights, press releases, whitepapers
Management and updating all portals, partners and intermediaries with new insights, case studies and agency messaging.
Management of our social activity with our in house Social media team in line with our strategic goals and plans
Contribute to other Business Development and Marketing initiatives as required by the New Business Director
Essential Skills/Competencies
Minimum 3 years (ideal) experience of marketing or related experience within an agency
Excellent oral and written communication skills; able to formulate, write, and succinctly communicate our values, strategy and proposed solution on client opportunities
Have a passion for working with well known national and international brands
Good understanding of digital and ideally a network of clients and intermediaries and press contacts
Great organisational skills and good working knowledge of MS Office Suite and Keynote
Ability to work autonomously and balance multiple projects while meeting quick turn-around deadlines
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance
In our 20th year, Tribal Worldwide London is experiencing terrific growth and as a result of increasing new business and demand from the market, we are looking for a Business Development Manager/Director to lead our Business Development and Marketing Team.
We are looking for a driven and experienced business development manager who, has good knowledge of the agency and digital landscape and ideally already has at least 5 plus years’ experience of leading new business at an agency.
To be successful, the right person needs to be driven, great with people, a competent writer, comfortable defining a strategic approach and developing winning proposals, a pro at coordinating and delivering pitch presentations, along with strong experience in developing and executing sales and marketing strategies that engage audiences at scale.
Key Responsibilities
The successful candidate will also be responsible for:
Be responsible for the creation, strategy and delivery of the new business and marketing plan across the agency / working with our Exec Board, New Business and PR agency Partners
Responsible for the development, nurturing and reporting of the pipeline in line with set KPI’s and financial targets
Helping us understand the client’s unique business needs and pain points outside of the brief, and develop strategic responses/competitive analyses and interactions that connect with the client
Driving and owning the sales process: from marketing and prospecting to creds presentations, proposals and pitches
The qualification and coordination of RFQ’s, RFI’s, RFP’s and ITT’s
Providing editorial oversight, including copywriting, editing and formatting of proposals, press releases, thought leadership, etc.
Management and the creation of new business and marketing assets – From managing the bid library, to creating case studies, team bios and developing insights based on industry trends
Identify, recommend, and implement enhancements to internal business processes
Contribute to all other Business Development and Marketing initiatives as required
Essential Skills/Competencies
Minimum 5 years (ideal) experience of business development, marketing or related experience within an agency
Excellent oral and written communication skills; able to formulate, write, and succinctly communicate our values, strategy and proposed solution on client opportunities
Have a passion for working with well known national and international brands
Good understanding of digital and ideally a network of clients and intermediaries and press contacts
Great organisational skills and good working knowledge of MS Office Suite and Keynote
Ability to work autonomously and balance multiple projects while meeting quick turn-around deadlines
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
We are looking for a Technical Architect with a significant background in Java development. You will work closely with Architects, Technical Leads and Delivery Managers to migrate existing platforms and develop new scalable, maintainable architecture.
Key Responsibilities
The successful candidate will be responsible for:
Create up-to-date modern solution designs; with a primary focus on performance and reliability
Responsible for the scalability of a solution; thus, keenly concerned about the factors that impact scaling
Shared responsibility with Business Analyst for an application’s requirements, especially non-functional requirements
Produces high-level application design and estimations, and approves low-level technical design that a Technical Lead delivers
Works closely with the development teams and Technical Leads to ensure that the requirements and solution architecture is fully understood.
Essential Skills/Competencies
Able to work autonomously and in a team
Capable of concisely communicating application design to technical and non-technical parties, both in documentation and verbally
Comfortable with all sorts of data structures, relational and no-SQL
Understanding of containerization and virtualization
Understanding Unix based systems and micro services
Plenty of experience with web services, especially RESTful web services
Experience working in Agile and Waterfall development processes and using tools similar to the Atlassian Suite
Define high level solution designs in documents using diagrams such as conceptual, logical and physical architecture
Comfortable leading technical discussions with third party suppliers and partners
Familiarity working within a Technical Authority Board structure – both presenting own work and reviewing colleagues’ work
Experience of doing reliable t-shirt sizing / ball park estimation
Experience of defining and updating solutions that fit client budget and time constraints
Experience of assisting PMs with priorities based on complexity and technology strategy
Minimum of 3 years experience as an architect
Minimum 4 years development experience; ideally this will be with Java frameworks and technologies such as Spring, Hibernate, Maven
Ideally has experience with Java-based CMS
Agency experience is preferable
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
We are looking for an Account Director with both a solid technical understanding and experience in content creation and campaign management to join our dynamic and ambitious team on one of our key accounts.
You will be a key point of contact for the client, working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all project information. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.
The Key Responsibilities
Managing projects and account responsibilities, working as a team player
Ensuring deadlines are communicated and met, demonstrating initiative
Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
Establishing priorities and ensuring team members are aware of their responsibilities
Arranging meetings and issuing accurate minutes as promptly as possible
Working with Project Management to prepare proposals and timing plans
Ensuring that all relevant documentation is stored and well organised
Keeping account team and client up to date with competitive news and market trends
Key Essential skills/competencies
Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
Previous experience delivering creative ideas and campaign content for digital channels.
Strong experience working on large and fast paced accounts
Proven track record of developing strong client relationships
Experience in selling and presenting concepts, technical approaches and estimates
Strong knowledge of and passion for all things digital and emerging technology
Excellent communication skills and confident manner
Impeccable attention to detail
Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
Tribal’s success has been driven by its strong Client relationships. As part of our dedicated team a Senior Account Director works to lead and grow client business, giving strategic direction on one or more of Tribal’s accounts.
The Senior Account Director we’re looking for is required to be financially literate, both to help develop business cases for new work and to oversee all financial forecasts and reconciliations for their Client(s). In addition, during a project, a Senior Account Director should communicate as appropriate to Director-level employees at the Client, as well as acting as a point of escalation for the day-to-day project sponsor.
A Senior Account Director here at Tribal tends to work alongside the Client’s marketing and technology teams and Agency partners to develop long-term mutually beneficial relationships that ensure the ongoing success of client projects, as well as relationships.
Lastly as a Senior Account Director presenting and communicating is a core skill so, as a result, you will be asked to work on agency new business efforts from time-to-time.
What’s my role?
This role has six key objectives and measures:
To lead the strategic direction of the account
To provide business consultancy that will result in the further use of digital, where appropriate
To ensure we have full 12-month visibility of budgets and financial forecasts
To improve customer satisfaction within 2 quarters – as measured by a customer satisfaction survey
To act as a point of contact and consultation within the account team
To ensure quality and consistency across all work created by the team
Key responsibilities
To meet the above objectives, you are responsible for the following areas:
Revenue
To support Business Director (BD) with client revenue generation. This is likely to be a mix of both confirmed, forecast revenue and new business
Overall responsibility for billing and forecasting this revenue, work with BD to ensure billing milestones are being met
It is the SAD’s responsibility to lead the team to win the work, oversee the management of the implementation and handle any issue escalation
Relationships
To be responsible for building deep and trustworthy relationships with key identified client and be perceived as their business partner. To build relationships with key inter-agency partners
To demonstrate ability to build relationships and sell-in to senior levels within the client’s organisation
To ensure relationships are managed by other team members (either those you manage or work with)
Strategic & client development
To have a full understanding of your client’s business, issues and objectives
To ensure that these are being met and exceeded through everything that we are doing
To uncover client development opportunities through the client as well as through the client’s organisation
To identify opportunities for cross-sell and up-sell of additional Tribal practices and services
Support the new business team, where required, ensure we are pushing our work into press, award entries, etc
Management
To be responsible for key resources that report into you and share knowledge with the team
To deal with and resolve issues that are escalated to you
To nurture and develop their skills so that they deliver the excellent client service
To demonstrate and lead by example against Tribal values
Quality
To be responsible for the quality of direct reports and team output, from status reports to implementation
To ensure we deliver creative and challenging ideas and excellent quality implementation
To push the boundaries and look to take a leading position in everything we deliver
Essential skills & competencies
Understanding of marketing communications and technology
Strong negotiation and leadership skills
Team leader and team player
Strong relationship management skills
Ability to get involved, get your hands dirty and ability to drive business
Demonstrable experience of leading digital transformation programmes (£5m+)
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
We are looking for a capable and ambitious QA Analyst to support the Lead QA and Senior QA Manager within our tech team here at Tribal Worldwide. The successful applicant will have skills in Functional & Regression testing and you will be ambitious to learn new skills and develop into a strong all-rounder capable of working independently within the team.
You will further develop your automation and performance testing and so must have a solid grounding in programming and analysis. It is also essential for this QA Analyst position that you are a self-motivated team player, capable of taking ownership of defects throughout the lifecycle as well as evaluating testing requirements.
Key Skills and Experience
Knowledge of SDLC (Software Development Life Cycle) and STLC (Software test life cycle) standard
processes and industry best practices
Experience in creating, executing and maintaining test cases as well as test plans
Experience with QA tools (JIRA) and processes
Execute manual test scripts and log defects
Good general IT knowledge
IT or Computing degree or technical subject (ideal but not mandatory)
Degree in technology or relevant related subject
Programming skills ideally Java
Desirable
Automation testing (using Selenium with Gherkin or Cucumber methods)
Experience testing in web environments
Performance/load testing experience
Key personal skills and competencies
Strong analytical, diagnostic and creative problem-solving skills
Excellent interpersonal and organisational skills
Assertive, high energy, self-motivated with strong team spirit
Ability to work independently with little supervision as well as ability to work effectively as a team member
Excellent writing, communication and time management skills
Ability to work to tight deadlines
Ability to work equally well with both technical and non-technical personnel
Quick learner
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
Tribal Worldwide are looking for a highly motivated DevOps Engineer to work within our technical team, helping to drive efficiency through automation and innovative integration solutions.
Working within an agile environment, you will work closely with our product and service development teams on our client platforms and internal initiatives.
Within the DevOps team, you will be supported by and work alongside other engineers. If you are someone who is keen to learn something new and grow your personal development then this will be for you.
Key Responsibilities
As a DevOps Engineer you will:
Be passionate about driving efficiency into SDLC process and infrastructure management
Be keen to learn and open to adapt to new projects, technologies and processes
Keep quality of work to a high standard
Drive automation and improvement of existing systems and processes and support them
Show good use of technical knowledge to facilitate projects and support development teams
Easily context-switch between day-to-day project work
Keep a cool head under pressure
Be able to concisely and quickly explain complex situations/problems to technical and non-technical staff
Skills and Experience
Essential Skills
You must have extensive experience of building, operating and maintaining Linux/Windows infrastructure, with a high-degree of automation and emphasis on the following supporting skills:
Linux Experience (3+ years Required)
Continuous Integration tools, e.g. Jenkins (1-2 years Required)
Puppet/Ansible or other configuration management (1++ years Required)
Public/Private Cloud based Infrastructure
Apache WWW or NGINX server and Tomcat
Common Internet Protocols (SMTP, HTTP / HTTPS, SSH, SMTP)
Authentication (Windows AD/OpenLDAP)
Source Control systems (Git)
Unix shell scripting (Bash)
Containerisation, e.g. Docker
Desirable Skills
Orchestration engines e.g. Kubernetes
Windows Server 2008/2012 experience
MySQL system administration (Good to have)
Jenkins Job Builder / Code As Pipeline
DNS administration/registration (Windows AD) / Route53
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
We are looking for an experienced comms Project Manager to join our team and hit the ground running on a thriving, busy, integrated account, managing UK comms for a leading automobile brand.
You will be responsible for managing the day-to-day, working with integrated teams in the building, staying ahead of the client needs, and on top of the quality and timely execution of digital advertising assets in a fast-paced environment.
You will thrive in this type of situation and have the skills to ensure you support and develop efficient, effective delivery, whilst keeping the creative output high.
You will have a firm grasp of Project Management capabilities, able to effectively plan, control and close projects within agency process, keeping all stakeholders informed of progress and have an appreciation of the connections between multiple suppliers and the other projects that make up a campaign, including the activity on the main website.
Key responsibilities
Managing many stakeholders, integrated team members and key resources through the end to end delivery of campaign assets.
Ensuring the most effective strategies and techniques for maintaining speed, effective cost and high creative output.
Project Management duties; scoping and planning, resource organisation, budget management and reporting, risk mitigation and status and communication execution.
Effective coordinating and tracking of high volume assets through to media traffiking.
Obtaining timely signoff of deliverable, phase and final project acceptance documents.
Interrogation and investigation of media plans including not only the formats and placements, but determining whether creative executions will work.
An eye for the detail, last line support in quality.
Essential Skills/Competencies
Proven track record at managing and delivering digital communications campaigns
Proven knowledge of digital display formats, media plans and delivery
Strong communication skills both verbal and written
Financial acumen and good understanding of project profitability
Experience working with digital measurement and reporting tools, also agency stakeholders involved in this process (e.g. planning, tech)
Experience implementing processes and ensuring quality of delivery for cross channel projects
Sound knowledge of web and related technologies
Strong presentation and negotiation skills
Ability to get team members from different disciplines to come together as a team and ability to lead team members to deliver on schedule and within budget constraints in a constructive manner
Multi-tasking of multiple projects keeping abreast of current status and forward plans
Thorough understanding of the principles of Project Management and appropriate methodologies and processes; PMP certification from PMI, or Prince 2 certification strongly desired
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, Adidas, Guinness, Exxon Mobil and Fitness First for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
An inclusive culture is at the heart of Tribal Worldwide London
We are a global Tribe and we believe diversity inspires creativity and change.
We welcome and respect diverse perspectives and are stronger for them.
We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
We are looking for a Freelance Account Director with experience in content creation and campaign management to join our dynamic and ambitious team on two of our key accounts.
You will be a key point of contact for the client, working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all project information. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.
The Key Responsibilities
Managing projects and account responsibilities, working as a team player
Ensuring deadlines are communicated and met, demonstrating initiative
Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
Establishing priorities and ensuring team members are aware of their responsibilities
Arranging meetings and issuing accurate minutes as promptly as possible
Working with Project Management to prepare proposals and timing plans
Ensuring that all relevant documentation is stored and well organised
Keeping account team and client up to date with competitive news and market trends
Key Essential skills/competencies
Previous experience delivering creative ideas and campaign content for digital channels.
Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
Strong experience working on large and fast paced accounts
Proven track record of developing strong client relationships
Experience in selling and presenting concepts, technical approaches and estimates
Strong knowledge of and passion for all things digital and emerging technology
Excellent communication skills and confident manner
Impeccable attention to detail
Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
We are looking for an experienced Digital Producer to join our team and hit the ground running on a thriving, busy, integrated account, managing UK comms for our biggest client, a leading automobile brand.
You will be responsible for managing the day-to-day, working with integrated teams in the building, staying ahead of the client needs, and on top of the quality and timely execution of digital advertising assets in a fast-paced environment.
You will thrive in this type of situation and have the skills to ensure you support and develop efficient, effective delivery, whilst keeping the creative output high.
You will have a firm grasp of Digital Production and Project Management capabilities, able to effectively plan, control and close projects within agency process, keeping all stakeholders informed of progress and have an appreciation of the connections between multiple suppliers and the other projects that make up a campaign, including the activity on the main website.
Key responsibilities
Managing many stakeholders, integrated team members and key resources through the end to end delivery of campaign assets.
Ensuring the most effective strategies and techniques for maintaining speed, effective cost and high creative output.
Project Management duties; scoping and planning, resource organisation, budget management and reporting, risk mitigation and status and communication execution.
Effective coordinating and tracking of high volume assets through to media trafficking.
Obtaining timely signoff of deliverable, phase and final project acceptance documents.
Interrogation and investigation of media plans including not only the formats and placements, but determining whether creative executions will work.
An eye for the detail, last line support in quality.
Essential Skills/Competencies
Proven track record at managing and delivering digital communications campaigns
Proven knowledge of digital display formats, media plans and delivery
Strong communication skills both verbal and written
Financial acumen and good understanding of project profitability
Experience working with digital measurement and reporting tools, also agency stakeholders involved in this process (e.g. planning, tech)
Experience implementing processes and ensuring quality of delivery for cross channel projects
Sound knowledge of web and related technologies
Strong presentation and negotiation skills
Ability to get team members from different disciplines to come together as a team and ability to lead team members to deliver on schedule and within budget constraints in a constructive manner
Multi-tasking of multiple projects keeping abreast of current status and forward plans
Thorough understanding of the principles of Project Management and appropriate methodologies and processes; PMP certification from PMI, or Prince 2 certification strongly desired
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, Morrisons, Guinness, Exxon Mobil and Fitness First for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
We are looking for an Account Manager with experience in digital comms, campaign work and if at all possible some TV ad production work too. You’ll be a key point of contact for a great client, working closely with our internal departments to help manage a high-profile account.
You will be responsible for knowing all work in progress and should become known as the source of all information with regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision.
This role will be based in Tribal Worldwide but require you to work across both adam&eveDDB and Tribal Worldwide. The account you will be part of produces innovative work ranging from ATL campaigns to Digital products, intersecting Tribal and adam&eveDDB’s specialisms. With the support of the project management team the role will be less delivery focused and more around owning the client relationship.
Key responsibilities
· Managing projects and account responsibilities
· Ensuring deadlines are communicated and met
· Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
· Establishing priorities and ensuring team members are aware of their responsibilities
· Managing and reporting on client meetings,
· Working with Project Management to prepare proposals and timing plans
· Working with other team members in the writing of creative briefs
· Ensuring that all relevant documentation is stored and well organised
· Keep the account team and client up to date with competitive news and market trends
· Making sure that all account tasks get done in an efficient manner
Essential skills/competencies
· Strong experience working on fast turnaround digital accounts
· The ability to work across both digital and traditional media
· Impeccable attention to detail
· Excellent communication/presentation skills and confident manners
· A proactive, driven and hands-on approach
· Passion for and strong knowledge of all things digital and brands
· Proven track record of developing strong client relationships
· Demonstrable knowledge of marketing principles and best practice on document writing
· Experience in selling and presenting creative work
· Experience working on brand/data driven project would be a bonus
Your Benefits
· Competitive Salary.
· 25 days holiday per year.
· Pension scheme, Life Assurance, Permanent Health Insurance.
· Progressive training and development initiatives.
· Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination.
You think big and you work hard.
You can see the whole picture and you care about the details.
You want to make work that’s real, connected and great.
Come and join us.
tribalworldwide.co.uk
Follow us at: www.linkedin.com/company/tribal-worldwide-london
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London
We are a global Tribe and we believe diversity inspires creativity and change.
We welcome and respect diverse perspectives and are stronger for them.
We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
A Tribal Worldwide Junior User Experience Designer covers a broad range of activities from research to detailed solutions design.
You will be responsible for helping to design, develop and document the structure of interactive digital experiences, including but not limited to responsive web sites, mobile applications or offline installations.
Core Duties and Responsibilities:-
Learning to understand target audiences’ needs, tasks, goals and translating them into creative concepts and functional components.
Supporting the team in translating business requirements into involving interactive experiences.
Contribute to the development of user personas and scenarios to clarify results of user research and focus the team’s design efforts on the needs of key users.
Conduct structured competitor and comparator reviews and other market research activities.
Working alongside other UX and UI designers to develop user journeys that motivate users to engage fully with the interactive concept.
Helping create the information architecture for marketing, informational and transactional websites.
Supporting the development and documentation of detailed user experience specifications, wireframes, component mapping for interactive interfaces.
Supporting development of prototypes for internal validation and demonstration of concepts to clients.
Helping plan, facilitate and document user research, concept testing, and usability testing.
As a digital agency of record, we respond to a wide range of client needs, so no two briefs will be the same. The role demands collaboration with project teams and support for other UX staff in the execution of all UX deliverables.
We are looking for an energetic, keen to learn through hands on experience and self-motivated individual to join our existing experienced UX team.
We need someone capable in most, if not all, of these:
Demonstrated ability to execute Information Architecture on simple transactional and or experiential web interfaces.
Limited experience in preparing formal deliverables for client engagements, including user journeys, wireframes, flows, site maps and functional specifications.
Demonstrated ability to work in a highly collaborative environment.
Familiarity with the principles of user-centred design.
Excellent oral and written communication and presentation skills.
Readiness on occasion to extend his/her role to include activities normally associated with other disciplines.
Familiarity with Mac OS and experience of diagram design tools such as Sketch, Visio or equivalent.
Familiarity with skills associated with social networking tools and mobile user interfaces would be an advantage.
Ideally you should also have:
1-year experience working as a UX practitioner at a digital agency.
Training in UX concepts, perhaps in a university program.
Degree or equivalent work experience in a related field, such as Interaction Design, Product Design, Industrial Design, Graphic Design, Human-Computer Interaction, Technical Communications, English, History, Anthropology, Economics.
We’d be really interested to know if you have:
Experience of approaches, techniques and tools of Service Design including customer experience mapping, service blueprints, empathy mapping etc.
Exposure to creating experiences employing virtual reality, mixed reality or augmented reality technologies.
Designed experiences employing voice interface.
Worked on projects that have addressed the growing opportunities around bridging online and real-world experiences.
We are looking for an Account Manager with a solid technical understanding to join our dynamic and ambitious team on one of our most high-profile accounts.
You will be a key point of contact working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all information in regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.
Key Responsibilities
Managing projects and account responsibilities, working as a team player
Ensuring deadlines are communicated and met, demonstrating initiative
Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
Establishing priorities and ensuring team members are aware of their responsibilities
Arranging meetings and issuing accurate minutes as promptly as possible
Working with Project Management to prepare proposals and timing plans
Ensuring that all relevant documentation is stored and well organised
Keeping account team and client up to date with competitive news and market trends
Essential skills/competencies
Previous experience working on a technically complex digital account
Technical understanding of the principles of web builds, deployment process, tracking, web optimisation and content management systems (CMS)
Strong experience working on large and fast-paced accounts
Proven track record of developing strong client relationships
Experience in selling and presenting concepts, technical approaches and estimates
Strong knowledge of and passion for all things digital and emerging technology
Excellent communication skills and confident manner
Impeccable attention to detail
Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
To support the Commercial Analyst, Commercial Manager and Commercial Director in financial management and reporting. To work with everyone in the digital division (and finance division) in managing all operational and financial aspects. This role reports directly to the Commercial Director.
Highlights:
This position sits within the Tribal Operations team and is a vital part of the Commercial Team, maintaining the team’s high standards and respect across the agency. It’s an opportunity to balance financial queries and interact with a variety of employees across all departments in Tribal.
Specific responsibilities:
To assist the Commercial Analyst with month end income reporting and forecasting by client.
Running and issuing operational management and realisation reports on a weekly basis, examining and analysing both financial and operational aspects of the business.
Business partnering with the Client Services team to ensure the financial accuracy of each brand is maintained, assisting the Commercial team in managing WIP balances, aged AR and income accruals.
Analysing and issuing finance reports, policy documents and to communicate such policies and procedures to the agency when necessary.
Assisting the Commercial Analyst on running all client retainer reconciliation reports (monthly) and communicating results out to Senior Management, Client Services, Operations, Finance and the Project Management teams.
Assisting the Operations Team in ensuring timesheets are completed on time and accurately.
Assisting with the maintenance of our resource management system (Projector) and the finance system (Microsoft AX Dynamics) for all Tribal project codes.
Assisting the Operations team on facilitating the invoice and purchase order process. This will include creating all non-billable/new business project codes and purchase orders.
Skills and abilities required:
Enjoys working with numbers, data and excel
Intermediate excel skills, (vlookups, sumif and countif formulas)
Excellent communication skills
Enthusiastic and proactive
A friendly / social disposition but can also deal with difficult people in a polite and suitable manner
We are looking for a Content Manager to support the content team on a world-leading automotive account for an initial period of 6 weeks with the strong possibility of an extension.
You would be working within the Content Team, reporting to a Lead Content Manager and you will be responsible for the migration of content on current digital projects along with creating, improving and maintaining website content using content management systems (mainly AEM)
We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative.We like nice people who are really good at what they do, and are keen to roll their sleeves up and contribute to the team.
Key responsibilities
Work with Tribal colleagues and clients to create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Respond to client briefs and advise on the best use of resources.
Maintain and, where appropriate, enhance quality of content, demonstrating excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively generate ideas that can help improve our work and produce better results for our clients.
Consider the individual’s total experience and how to enhance it.
Use analysis and reporting to understand content performance and identify areas for improvement.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities.
Use project management systems such as Jira to manage your workload.
Able to prioritise tasks, understand your capacity and set expectations for delivery
Key skills and experience required
Must have had extensive hands-on experience using content management systems (CMS) for day-to-day work – AEM a plus.
Understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Good verbal communication skills.
Able to work independently when required; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write status updates.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Good people person.
Natural problem solver.
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London We are a global Tribe and we believe diversity inspires creativity and change. We welcome and respect diverse perspectives and are stronger for them.We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
We are looking for a Senior Content Manager to work on a leading automotive account. Working within the Content Team and reporting to a Lead Content Manager, you will be responsible for creating, improving and maintaining website content using content management systems and other relevant tools, services and platforms, in addition to ensuring the quality of our overall process and the work of junior colleagues.
We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative. Proven experience in a senior content management role would be preferred.
We like nice people who are really good at what they do, and are keen to grow as part of a team.
Key responsibilities
Work with Tribal colleagues and clients to oversee, create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Receive and respond to client briefs and advise on the best use of resources.
Ensure quality and continual improvement of content; demonstrate excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively solicit and generate ideas that can help improve our work and produce better results for our clients.
Assess site content in terms of the individual’s total experience and proactively suggest ways to enhance it.
Support Content Leads in delivering strategic projects, such as content migrations.
Support Content Leads in planning a programme of activity across the year; own and manage that plan.
Interpret analysis and reporting to identify ways to improve content performance.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities; oversee the work of junior colleagues.
Use project management systems such as Jira to manage your workload and the workload of junior colleagues.
Able to plan tasks, prioritise workload, determine capacity for yourself and junior colleagues, and set expectations for delivery.
Key skills and experience required
3+ years hands-on experience as a senior content manager.
5+ years using content management systems (CMS) for day-to-day work – AEM a plus.
Strong understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Excellent verbal communication skills.
Able to work independently and oversee the work of others; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write and own project documents, such as status updates and cotent audits.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Good people person.
Natural problem solver.
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create purpose built best-in-class digital experiences. Endeavoring to explore the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways in which technology can add value to real people’s lives whilst delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the inception of modern advertising and now connects us to one of the world’s largest creative networks. Since the day that our doors first opened, we’ve been shaped by a culture of constant progress and as a result, today we are a forward-thinking digital agency that can always be found on that hallowed ground where creative innovation meets usability.
We are looking for a strong digital Project Manager to join a highly successful team to work, exclusively at first, as part of an account team on one of our prestigious clients. Working closely with design, development and account teams, you will be defining the solution to meet our clients’ requirements, delivery schedule and budgetary estimates through to successful delivery; ensuring projects are delivered on time and to budget.
The role will mostly be working on Digital Creative work, microsite builds, maintenance and support of existing websites and social workstreams. Strategy, UX, conceptual design through to development and, where required, may assist in the development of new website build production as part of the role.
This role will suit a self-motivated team-player with digital expertise, great people skills and great attention to detail.
Key Responsibilities
Actively manage project resource to ensure project timelines are adhered to.
Produce and manage all project budgetary estimates.
Proactively manage the scope, timings and priority of projects ensuring no work outside the agreed scope is undertaken.
Thorough understanding of the principles of Project Management and appropriate methodologies and processes including techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
Proactively manage all financial aspects of projects, managing all cost implications, burn rates and taking remedial action where these have deviated from agreed budgets;
Own the client relationship and day-to-day stakeholder management in the context of delivery of your specific projects;
Proactively manage the financial reporting and projections and utilisation reporting on a project-by-project basis.
Maintain and develop Quality Assurance processes for your projects ensuring Tribal Worldwide procedures are consistently applied to manage project risk.
Oversee and maintain day-to-day project lifecycle processes.
Own the coordinating, tracking, and organising client handoff of all project work.
Coordinate production traffic.
Obtain timely signoff on Client deliverables, project phases and final project acceptance documents.
Take on any other responsibilities or tasks that are within the employee’s skills and abilities whenever reasonably instructed.
Essential Skills / Competencies
Proven experience in project management gained in a digital agency working on digital products and web builds;
Proven track record of experience delivering creative projects as well as managing technology/web projects of significant scale and complexity and identifying project risk;
Experience working in corporate environments with elevated level of rigour and communicational needs;
Experience working with a media buying agency;
Must have strong client-facing skills; experience managing clients at a variety of levels and across functions and ensuring high levels of client satisfaction, as our client is located within the same building;
Process orientated, with clear and proactive communication focus, with a sprinkle of commercial acumen thrown in;
Excellent communication skills; must deals well with conflict, work effectively under pressure with a solutions-based focus;
Experience and ability to communicate effectively with 3rd party suppliers and coordinate projects with an off-site team;
Ability to manage expectations of stakeholders both multi-tier internally and externally;
Experience implementing processes and ensuring quality of delivery for cross-channel projects;
Excellent communication and presentation skills;
Strong client facing, presentation and negotiation skills;
Impeccable attention to detail and a desire to produce the highest quality solutions;
Ability to bring team members from different disciplines together as a team;
Ability to lead team members to deliver on schedule and within budget constraints in a constructive manner;
Strong ‘can do’ attitude with an innate ability to take imitative and work by yourself as well as a team;
Technically literate; able to communicate complex digital solutions into layman’s language;
Thorough understanding of the principles of Project Management and appropriate methodologies and processes;
Social Strategy and Implementation experience would be a bonus;
PMP certification from PMI, or Prince 2 certification strongly desired, although not mandatory.
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
We are looking for a Freelance Senior Account Manager with a solid technical understanding to join our dynamic and ambitious team on one of our most high-profile accounts.
You will be a key point of contact working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all information with regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.
The Key Responsibilities
Managing projects and account responsibilities, working as a team player
Ensuring deadlines are communicated and met, demonstrating initiative
Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
Establishing priorities and ensuring team members are aware of their responsibilities
Arranging meetings and issuing accurate minutes as promptly as possible
Working with Project Management to prepare proposals and timing plans
Ensuring that all relevant documentation is stored and well organised
Keeping account team and client up to date with competitive news and market trends
Key Essential skills/competencies
Previous experience working on a technically complex digital account.
Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
Strong experience working on large and fast paced accounts
Proven track record of developing strong client relationships
Experience in selling and presenting concepts, technical approaches and estimates
Strong knowledge of and passion for all things digital and emerging technology
Excellent communication skills and confident manner
Impeccable attention to detail
Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
Us.
We’re Tribal Worldwide London.
We create the world’s most loved digital experiences.
But most of all, we’re people people. We ideate, innovate, learn and iterate.
A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.
You.
A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.
We are looking for a solid Java Web Developer to work closely with the Technical Lead, developing code on time and to budget, and to do so in a manner that meets the client’s requirements and continues to improve the quality of the project.
Key Responsibilities
Demonstrating that the code meets requirements
Analysing the client’s functional requirements
Documenting work packages and deployment guidelines
Estimating, planning, and delivering work under the guidance and support of the Technical Lead and Project Managers
Providing technical advice to the Project Managers and Account Managers
Essential Skills/Competencies
Comprehensive knowledge of development using Java, with over 3 years commercial experience
Ability to produce well-structured, testable and maintainable code
Experience developing functionally rich, high traffic and high availability websites
Comfortable working with a CLI and Linux environments, such as CentOS
Working knowledge of applicable Internet standards and protocols
Knowledge and experience of Java web frameworks such as Spring
Knowledge and experience of build tools such as Maven and Gradle
Knowledge and experience of continuous integration and deployment tools such as Jenkins
Knowledge and experience of testing frameworks such as JUnit
Knowledge and experience of source control systems such as Git
Experience using RESTful API end-points
Good working knowledge of database technologies such as MySQL
Personal Profile
The successful candidate will:
Work effectively with other team members across disciplines
Possess good verbal and written communication skills
Pay attention to detail and have a commitment to quality
Be eager to learn and apply new skills and technologies
Take ownership and solve problems in a resourceful and professional manner
Be committed to keeping their skills and knowledge up-to-date by following industry trends, attending conferences/talks and having relevant certifications
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Tech Engineering, Creative and Social, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create purpose built, best-in-class digital experiences.
Endeavouring to explore the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways in which technology can add value to real people’s lives whilst delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the inception of modern advertising and now connects us to one of the world’s largest creative networks. Since the day that our doors first opened, we’ve been shaped by a culture of constant progress and as a result, today we are a forward-thinking digital agency that can always be found on that hallowed ground where creative & tech innovation meets usability.
The purpose of this role is to lead a team of Java developers for one of our major clients, Volkswagen, ensuring flawless on-time delivery and quality Java code. You are expected to lead by example, as the role is an equal split between hands on development and the oversight and leadership of two project teams. The role has ultimate responsibility for implementing processes, communicating and enforcing Java standards and quality across the teams. In addition you need to provide mentorship and leadership across the teams inspiring the best work from each of them.
The Java Team Lead reports to the Head of Backend Development with Sr. Developers as direct reports.
Context
The role is a key leadership position within one of the largest and growing teams in the agency. The Java Team Lead needs to have a highly competent understanding across the entire Volkswagen portal and works hand in hand with the Technical Architects to ensure each project is suitable for the current platform and any future directions we may take. You will shape the future of the Java platform and are expected to lead towards new technologies when appropriate and suitable for the business. The overall platform currently includes a transactional website, mobile site and multiple data sources used by external applications. The portal is large and technically challenging, requiring continual updates and development. The role will work continually with other disciplines including Mobile, Front-end and Analytics to ensure projects are approached holistically.
Key responsibilities
Aside from the day to day development aspect, the Java Team Lead role has the following responsibilities:
Collaborate with the Heads to continually review and improve Java delivery to ensure quality and consistency for each project
Ensuring Java estimates for each project are rigorous and accurate
Point of escalation and resolution for project delivery issues for direct reports and team
Act as stand in for Head of Backend Development as required
Collaborate on the technical decisions for each project with the Technical Architect and Senior Developers
Collaborate with project management team and the Head of Backend Development to manage the workflow and ensure appropriate team members are allocated to projects
Implementation, coordination and management of the following:
Coding standards
Specifications
Project scoping/ estimates
Risk management
Technical deployments
Technical standards and processes
Ensure the Java team have the right standards and tools in place to deliver leading edge work
Build strong relationships with any 3rd party Java suppliers to ensure quality and timely delivery
Lead and motivate a team of highly competent Java developers – ensuring reviews, training, feedback, etc. is completed across the team
Technical Skills
A candidate for this role will be a Java developer (with 5+ year’s commercial development experience) who has experience leading a team and working on large, complex portal environments
You would ideally have;
Proven track record of development experience working on IT projects of high complexity
Excellent knowledge of Internet, J2EE and Web technologies including popular Open Source frameworks and tools
Ability to analyse, profile and refactor code and processes to improve quality and performance
Solid experience of working in a Java Enterprise/Web environment
Excellent working knowledge of database technologies i.e: MongoDB, MySQL
Proven experience of common development tools (e.g. IntelliJ/Eclipse, Gradle/Maven, git, Jenkins, docker)
Experience with modern CI/CD workflows
Experience with Linux based systems and associated tools (e.g. RedHat, CentOS)
Knowledge of common development best practices (e.g. TDD, Agile, XP)
4+ years hands on Spring/Hibernate experience
Ability to quickly understand and code for a large, complex technical architecture
Experience of developing and deploying large web based applications
Experience of managing and coding simultaneous projects with complex interdependencies
Understanding of the project management processes involved in website/portal development
Ability to multitask across projects and demonstrate flexibility to changing priorities
Experience of scoping large technical projects with a high level of accuracy
Experience using task management tools such as Trac, Jira etc…
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you
achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create purpose built, best-in-class digital experiences. Endeavouring to explore the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways in which technology can add value to real people’s lives whilst delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the inception of modern advertising and now connects us to one of the world’s largest creative networks. Since the day that our doors first opened, we’ve been shaped by a culture of constant progress and as a result, today we are a forward-thinking digital agency that can always be found on that hallowed ground where creative innovation meets usability.
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London
We are a global Tribe and we believe diversity inspires creativity and change.
We welcome and respect diverse perspectives and are stronger for them.
We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.
We are looking for a strong Digital Project Manager to join a highly successful team to work, exclusively at first, as part of an account team on one of our prestigious clients. Working closely with design, development and account teams, you will be defining the solution to meet our clients’ requirements, delivery schedule and budgetary estimates through to successful delivery; ensuring projects are delivered on time and to budget.
The role will mostly be working on Digital Creative work, microsite builds, maintenance and support of existing websites and social workstreams. Strategy, UX, conceptual design through to development and, where required, may assist in the development of new website build production as part of the role.
This role will suit a self-motivated team-player with digital expertise, great people skills and great attention to detail.
Key Responsibilities
Actively manage project resource to ensure project timelines are adhered to.
Produce and manage all project budgetary estimates.
Proactively manage the scope, timings and priority of projects ensuring no work outside the agreed scope is undertaken.
Thorough understanding of the principles of Project Management and appropriate methodologies and processes including techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
Proactively manage all financial aspects of projects, managing all cost implications, burn rates and taking remedial action where these have deviated from agreed budgets;
Own the client relationship and day-to-day stakeholder management in the context of delivery of your specific projects;
Proactively manage the financial reporting and projections and utilisation reporting on a project-by-project basis.
Maintain and develop Quality Assurance processes for your projects ensuring Tribal Worldwide procedures are consistently applied to manage project risk.
Oversee and maintain day-to-day project lifecycle processes.
Own the coordinating, tracking, and organising client handoff of all project work.
Coordinate production traffic.
Obtain timely signoff on Client deliverables, project phases and final project acceptance documents.
Take on any other responsibilities or tasks that are within the employee’s skills and abilities whenever reasonably instructed.
Essential Skills / Competencies
Proven experience in project management gained in a digital agency working on digital products and web builds;
Proven track record of experience delivering creative projects as well as managing technology/web projects of significant scale and complexity and identifying project risk;
Experience working in corporate environments with elevated level of rigour and communicational needs;
Experience working with a media buying agency;
Must have strong client-facing skills; experience managing clients at a variety of levels and across functions and ensuring high levels of client satisfaction, as our client is located within the same building;
Process orientated, with clear and proactive communication focus, with a sprinkle of commercial acumen thrown in;
Excellent communication skills; must deals well with conflict, work effectively under pressure with a solutions-based focus;
Experience and ability to communicate effectively with 3rd party suppliers and coordinate projects with an off-site team;
Ability to manage expectations of stakeholders both multi-tier internally and externally;
Experience implementing processes and ensuring quality of delivery for cross-channel projects;
Excellent communication and presentation skills;
Strong client facing, presentation and negotiation skills;
Impeccable attention to detail and a desire to produce the highest quality solutions;
Ability to bring team members from different disciplines together as a team;
Ability to lead team members to deliver on schedule and within budget constraints in a constructive manner;
Strong ‘can do’ attitude with an innate ability to take imitative and work by yourself as well as a team;
Technically literate; able to communicate complex digital solutions into layman’s language;
Thorough understanding of the principles of Project Management and appropriate methodologies and processes;
Social Strategy and Implementation experience would be a bonus;
PMP certification from PMI, or Prince 2 certification strongly desired, although not mandatory.
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
We are looking for a Senior Digital Business Analyst with outstanding business analysis capabilities and experience to join us for a 3 month contract
You will have the ability to quickly understand and translate business needs into tech requirements…and the ability to articulate these needs clearly, to various cross-functional stakeholder groups, at various levels of seniority
You will be enthusiastic… possessing creativity and tenacity to thrive in a challenging environment
You will be comfortable working as a member of a project team… and just as comfortable managing your own workload, defining your tasks and creating appropriate deliverables
You will be independent… and thrive in an environment where you will be required to take a project brief and ‘run with it’
You will be practical and hands on… passionate about the business analysis process and enjoy running workshops, writing requirements and working with the team to define the solution
Your responsibilities
Estimation; defining or confirming the business analysis activities, deliverables and timescales in response to the brief
Manage the requirements process; elicit, analyse, control and articulate the requirements
Identify and confirm business objectives which will help prioritise the requirements and manage client and project team expectations around scope and business value
Gather information that will help formulate a fit for purpose solution and manage options and recommendations that will demonstrate to the client teams that you understand and can articulate what they need
Create relevant documentation, this may include: requirements specification/catalogue; process models (as-is/to-be); user stories
Identify and/or work with QA Analysts to define acceptance criteria appropriate to the business needs and objectives
Identify and manage stakeholders and where applicable act as the business proxy
You will:
Have solid examples of practical experience in business analysis tools and techniques
Be comfortable working on new or existing systems; defining the needs for amends with as much enthusiasm as brand new builds and solutions
Have excellent attention to detail
Have digital experience, preferably across a variety of different clients/industries/systems
Be accountable for your work and proud of your high quality deliverables, every time you deliver something
Have the ability to untangle complex problems in imaginative and creative ways and articulate complex ideas and be able to transform complexity into simplicity for different audiences
Know when to stop analysing and start prioritising and be able to deal with ambiguity
Be adaptable and have the pragmatism to use your own experiences to decide what tools and techniques will work and when, or when it is appropriate to try something else
Have cross-functional experience working with other disciplines (namely UX, Tech/Architecture, QA and Design), possibly within an Agile environment, or using Agile practices
Be curious and creative
Be able to get to the heart of a problem and decouple the solution from the intrinsic business need
As a member of the Interactive Design Department you will work across all our clients on a variety of projects. These projects can range from designing and building banner advertising, creating motion graphic elements, video editing for social media, creating website assets as well as crafting content for in-store installation projects.
You will work closely with other designers, creatives and developers to find the best solutions for our clients creatively and practically.
Your responsibilities
You will deliver and encourage stunning digital concepts and designs of the highest standard to meet client briefs and expectations.
You will produce quality work within a given timeframe and budget.
You must be able to effectively communicate a creative rationale.
You must be confident and able to make decisions independently.
You will:
Have an outstanding portfolio..
have great skills in all the usual design applications (AfterEffects, Photoshop, Premiere)
Working knowledge of Cinema 4D, HTML5 and 3rd party ad servers would be nice but not essential.
Be a strong collaborator and a self-starter.
Have experience as Digital Designer in an agency environment, working on multiple projects at a time.
Have a high level of accuracy and attention to detail.
Be an excellent communicator.
Your Benefits
Competitive Salary.
25 days holiday per year.
Pension scheme, Life Assurance, Permanent Health Insurance.
Progressive training and development initiatives.
Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
About Tribal
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
We are looking for a Content Manager to work on a world-leading automotive account. Working within the Content Team and reporting to a Senior Content Manager, you will be responsible for creating, improving and maintaining website content using content management systems and other relevant tools, services and platforms.We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative.We like nice people who are really good at what they do, and are keen to grow as part of a team.
Key responsibilities
Work with Tribal colleagues and clients to create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Respond to client briefs and advise on the best use of resources.
Maintain and, where appropriate, enhance quality of content, demonstrating excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively generate ideas that can help improve our work and produce better results for our clients.
Consider the individual’s total experience and how to enhance it.
Use analysis and reporting to understand content performance and identify areas for improvement.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities.
Use project management systems such as Jira to manage your workload.
Able to prioritise tasks, understand your capacity and set expectations for delivery
Key skills and experience required
Must have had extensive hands-on experience using content management systems (CMS) for day-to-day work – AEM a plus.
Understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Good verbal communication skills.
Able to work independently when required; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write status updates.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Good people person.
Natural problem solver.
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London We are a global Tribe and we believe diversity inspires creativity and change. We welcome and respect diverse perspectives and are stronger for them.We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
We are looking for a Content Manager to support the content team on a world-leading automotive account for an initial period of 1 month with the strong possibility of an extension.
You would be working within the Content Team, reporting to a Senior Content Manager and you will be responsible for the migration of content on current digital projects along with creating, improving and maintaining website content using content management systems.
We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative.We like nice people who are really good at what they do, and are keen to roll their sleeves up and contribute to the team.
Key responsibilities
Work with Tribal colleagues and clients to create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Respond to client briefs and advise on the best use of resources.
Maintain and, where appropriate, enhance quality of content, demonstrating excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively generate ideas that can help improve our work and produce better results for our clients.
Consider the individual’s total experience and how to enhance it.
Use analysis and reporting to understand content performance and identify areas for improvement.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities.
Use project management systems such as Jira to manage your workload.
Able to prioritise tasks, understand your capacity and set expectations for delivery
Key skills and experience required
Must have had extensive hands-on experience using content management systems (CMS) for day-to-day work – AEM a plus.
Understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Good verbal communication skills.
Able to work independently when required; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write status updates.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Good people person.
Natural problem solver.
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London We are a global Tribe and we believe diversity inspires creativity and change. We welcome and respect diverse perspectives and are stronger for them.We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
We are looking for a Content Manager to support the content team on a world-leading automotive account for a 3 month period with the strong possibility of an extension.
You would be working within the Content Team on a large scale migration project for one of Europe’s biggest automotive brands.
We are looking for an individual with exceptional attention to detail who is a good communicator and works well under pressure. You should be comfortable expressing your opinion, with a can-do attitude and willingness to use your initiative.
Key responsibilities
Work with Tribal colleagues and clients to create, maintain and improve content.
Use content management systems and other relevant tools, services and platforms.
Respond to client briefs and advise on the best use of resources.
Maintain and, where appropriate, enhance quality of content, demonstrating excellent attention to detail.
Apply visual and editorial style guidance consistently and diligently.
Proactively generate ideas that can help improve our work and produce better results for our clients.
Consider the individual’s total experience and how to enhance it.
Use analysis and reporting to understand content performance and identify areas for improvement.
Communicate and liaise with colleagues and clients to overcome challenges and take advantage of opportunities.
Use project management systems such as Jira to manage your workload.
Able to prioritise tasks, understand your capacity and set expectations for delivery
Key skills and experience required
Must have had extensive hands-on experience using content management systems (CMS) for day-to-day work – AEM a plus.
Understanding of user experience and content management principles.
Excellent written communication skills, specifically spelling, grammar and punctuation.
Good verbal communication skills.
Able to work independently when required; safe pair of hands; proactive and an enthusiastic; team player.
Able to work well under pressure and hit deadlines first time every time.
Able to write status updates.
Good working knowledge of Word and Excel (MS Project desirable but not essential).
Equal Opportunities
An inclusive culture is at the heart of Tribal Worldwide London We are a global Tribe and we believe diversity inspires creativity and change. We welcome and respect diverse perspectives and are stronger for them.We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
We are looking for a strong Freelance Digital Project Manager to join a highly successful team to work as part of an account team on one of our prestigious clients. Working closely with design, development and account teams, you will be defining the solution to meet our clients’ requirements, delivery schedule and budgetary estimates through to successful delivery; ensuring projects are delivered on time and to budget.
The role will mostly be working on digital platform delivery, web builds, maintenance and support of existing websites and social workstreams.
You will work with strategy, UX, conceptual design through to development on a new website build as part of the role.
This role will suit a self-motivated team-player with digital expertise and experience delivering huge digital platform projects!
Key Responsibilities
Actively manage project resource to ensure project timelines are adhered to.
Produce and manage all project budgetary estimates.
Proactively manage the scope, timings and priority of projects ensuring no work outside the agreed scope is undertaken.
Thorough understanding of the principles of Project Management and appropriate methodologies and processes including techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
Proactively manage all financial aspects of projects, managing all cost implications, burn rates and taking remedial action where these have deviated from agreed budgets;
Own the client relationship and day-to-day stakeholder management in the context of delivery of your specific projects;
Proactively manage the financial reporting and projections and utilisation reporting on a project-by-project basis.
Maintain and develop Quality Assurance processes for your projects ensuring Tribal Worldwide procedures are consistently applied to manage project risk.
Oversee and maintain day-to-day project lifecycle processes.
Own the coordinating, tracking, and organising client handoff of all project work.
Coordinate production traffic.
Obtain timely signoff on Client deliverables, project phases and final project acceptance documents.
Take on any other responsibilities or tasks that are within the employee’s skills and abilities whenever reasonably instructed.
Essential Skills / Competencies
Proven experience in project management gained in a digital agency working on digital products and web builds;
Proven track record of experience delivering creative projects as well as managing technology/web projects of significant scale and complexity and identifying project risk;
Experience working in corporate environments with elevated level of rigour and communicational needs;
Experience working with a media buying agency;
Must have strong client-facing skills; experience managing clients at a variety of levels and across functions and ensuring high levels of client satisfaction, as our client is located within the same building;
Process orientated, with clear and proactive communication focus, with a sprinkle of commercial acumen thrown in;
Excellent communication skills; must deals well with conflict, work effectively under pressure with a solutions-based focus;
Experience and ability to communicate effectively with 3rd party suppliers and coordinate projects with an off-site team;
Ability to manage expectations of stakeholders both multi-tier internally and externally;
Experience implementing processes and ensuring quality of delivery for cross-channel projects;
Excellent communication and presentation skills;
Strong client facing, presentation and negotiation skills;
Impeccable attention to detail and a desire to produce the highest quality solutions;
Ability to bring team members from different disciplines together as a team;
Ability to lead team members to deliver on schedule and within budget constraints in a constructive manner;
Strong ‘can do’ attitude with an innate ability to take imitative and work by yourself as well as a team;
Technically literate; able to communicate complex digital solutions into layman’s language;
Thorough understanding of the principles of Project Management and appropriate methodologies and processes;
Social Strategy and Implementation experience would be a bonus;
PMP certification from PMI, or Prince 2 certification strongly desired, although not mandatory.
To support the Commercial Analyst, Commercial Manager and Commercial Director in financial management and reporting. To work with everyone in the digital division (and finance division) in managing all operational and financial aspects. This role reports directly to the Commercial Director.
Highlights:
This position sits within the Tribal Operations team and is a vital part of the Commercial Team, maintaining the team’s high standards and respect across the agency. It’s an opportunity to balance financial queries and interact with a variety of employees across all departments in Tribal.
Specific responsibilities:
To assist the Commercial Analyst with month end income reporting and forecasting by client.
Running and issuing operational management and realisation reports on a weekly basis, examining and analysing both financial and operational aspects of the business.
Business partnering with the Client Services team to ensure the financial accuracy of each brand is maintained, assisting the Commercial team in managing WIP balances, aged AR and income accruals.
Analysing and issuing finance reports, policy documents and to communicate such policies and procedures to the agency when necessary.
Assisting the Commercial Analyst on running all client retainer reconciliation reports (monthly) and communicating results out to Senior Management, Client Services, Operations, Finance and the Project Management teams.
Assisting the Operations Team in ensuring timesheets are completed on time and accurately.
Assisting with the maintenance of our resource management system (Projector) and the finance system (Microsoft AX Dynamics) for all Tribal project codes.
Assisting the Operations team on facilitating the invoice and purchase order process. This will include creating all non-billable/new business project codes and purchase orders.
Skills and abilities required:
Enjoys working with numbers, data and excel
Intermediate excel skills, (vlookups, sumif and countif formulas)
Excellent communication skills
Enthusiastic and proactive
A friendly / social disposition but can also deal with difficult people in a polite and suitable manner
DDB Remedy is an award-winning creative healthcare communications agency
We believe our role is to change hearts, minds and behaviours so everyone can live a better life. And we live those values not just in the work we do for our clients but in the ethos we espouse within the agency. Of course, we work hard too. We want to do ‘great stuff’ – to achieve our clients’ objectives, to win awards, to build our reputation and push our business onwards and upwards. We truly value everyone who works with us in this.
DDB Remedy planners
The basic requirement is a combination of strategic acumen and creative inspiration. But we aren’t management consultants, we’re a creative agency. So it’s not just about being boringly right. It’s about being interesting. Planners here need to be able to inspire creative people to do the best work of their lives. Partly this is breadth. Planners are critical in broadening the kind of creativity we offer. Planners need to be comfortable and confident with a wide range of communications beyond traditional advertising. Partly this is being future-facing. An informed enthusiasm for the possibilities opened up by technology. An ability to lead clients confidently into new ways of doing marketing. And as importantly, an ability to separate the hype from the real value – and to appreciate the continued value of the traditional alongside the new.
Personality The original DDB mantra is ‘talented but nice’. That’s still important. The day-to-day culture at DDBR is fast and focused on the creative output. Everyone gets their sleeves rolled up. You need to be quick-minded, a confident self-starter, who can spot opportunities to contribute and surprise colleagues.
Reports To
Planning Director
Position Summary
Use and create opportunities to deepen understanding of brand and communication planning steps
Produce and interrogate data from multiple sources and build a coherent argument to support the client business strategy
Support the Agency team in writing creative briefs and briefing
Have an informed enthusiasm for the possibilities opened up by technology
Increase exposure to clients, contribute to client discussions and present when appropriate
Develop your professional conduct and ‘planning style’
Ensure you are receiving core training and develop a view on your career progression
Key Capabilities
01 Creative thinker and inspires new ways of doing things 02 Ability to manage pressure and deadlines 03 Team player 04 Ability to quickly find and synthesise key insights 05 Confident communicator and ability to lead meetings 06 Champions digital strategies
Responsibilities
Support delivery of strategic guidance
Contribute to brand strategy, know how to use supporting data, insights and learnings in writing strategy
Know key information sources, which ones are available and what is most relevant to your project/account
Take ownership for analysing and summarising research – and identifying insights
Partner with the Planning Director to write and deliver focused and inspiring briefs
Build and maintain the trust of creatives
Develop sound judgement of creative
Review creative in-line with brief to maintain strategy throughout the project
Write stimulating and creative presentations that engage colleagues and clients
Support the planning and facilitation of workshops
Practise presenting to clients and in internal meetings
Keep abreast of developments in the digital space with a view to providing new and innovative ideas to the team and clients
Consider ways of sharing consumer/industry insights in an ongoing way – a panel, quarterly interviews and range of relevant RSS feeds
Builds relationships internally and externally
Take responsibility for checking in with teams, ensuring they are clear and inspired, ‘feeding’ them with additional input and starters as needed
Understands the importance of, and forges strong relationships among, key internal departments and counterparts including our partner agencies in the building (a&eDDB, Tribal Worldwide, Gutenberg…)
Understands our Work, our Network and our Clients
Demonstrate a passion for healthcare, wellness and beauty and our competitive landscape
Demonstrate innovation and creativity beyond client ideas in brainstorm sessions/when developing campaigns/programmes
Start to learn the importance of linking activity with performance
Work with your Planning Director to identify award stories and write it as clearly as possible
Start to experience managing processes – research projects, agency teams
Supports the wider team on prospecting pitches
Acts as an advocate and supporter of DDB Remedy in all interactions with the client or external suppliers
Qualifications and Experience
Desirable:
Graduate or equivalent
Relevant agency experience
Can demonstrate an interest and understanding of the health, wellness and beauty sectors
Aptitude in all the planning ‘core’ areas, even if developing: such as quantitative/qualitative research
What happens now?
If you are interested in this rewarding challenge, supported by a competitive salary and benefits package, send your CV with a note to on why this role might be for you.
Due to the volume of applications received, only successful applicants will be responded to and we can only accept CVs from applicants with the right to work in the UK.
Diversity and inclusion is at the heart of everything we do at DDB Remedy. It’s the freedom to be and it flows through our work, our people and us as individuals. Everyone has the right to be treated equally and with respect. If you need any adjustments to complete your application or attend an interview please let us know.
To help us grow we have exciting Account Director opportunities. We are seeking permanent and contract/freelance Account Directors adept at managing complex projects and confident to input into clients planning, strategy and creative output.
DDB Remedy is located close to Paddington Station with a well-resourced team of copywriters, creative teams and in-house studio. You are experienced in working with health pharmaceutical accounts and have a full understanding of industry regulations. Within this role you will have the opportunity to manage team members and develop your management skills. You’ll also be organised, proactive and enjoy working in a busy, challenging but rewarding environment.
If you are available soon and this role sounds like you apply immediately, and I can run through the finer details.
