Account Management

USA

DDB New York

New York
437 Madison Avenue
8th Floor
New York, NY 10022

+1.212.415.2000

ddbnorthamerica.com

Account Executive/Pharma

The AE will help manage day-to-day business of the account with responsibility for ensuring work stays on timelines and clear action items are identified. 

Responsibilities include not limited to:

  • Ensuring the account is organized and efficient
  • Partnering on creative execution
  • Reviewing and assessing creative
  • Contributing strategic recommendations
  • Opening financial job numbers
  • Updating and maintaining status reports
  • Assessing/auditing competitive landscape
  • Aligning with production department on project timelines and deliverables to help with prioritization
  • Understanding the client legal/regulatory/medical submission process
  • Completing submission uploads
  • Work with supervisor to ensure all materials are produced accurately and represent the agency in a positive light
  • Oversee administration and assist with scheduling of meetings and coordination
  • Clearly communicate feedback from client with internal team
  • Record and summarize notes coming out of key internal and client meetings
  • Understanding of agency vision and goals and client vision and goals

Qualifications:

  • Undergraduate degree
  • Listening, writing and organizational skills
  • Interest in health, wellness and the medical industry
    • Products are in the Oncology space
  • Has a can-do attitude that will contribute to the overall office morale and work quality
  • Ability to communicate in a business-like manner with a diverse range of people, both internal and external
  • Astute attention to detail
Apply Now

Senior Account Executive/ Account Executive

ddb header

Title

Senior Account Executive | Account Executive

Reports To

Account Supervisor

Summary

DDB is looking to expand their Account Team by hiring a Senior Account Executive | Account Executive. This SAE|AE will quickly get to know the creative and strategic process, competitive landscape and work with the internal team and clients to execute print and digital materialsThis 3+ years of experience position, will focus on the health & wellness brands partnering with pharmaceutical and therapeutics companies to execute exciting, educational materials for patients. The products are in the Oncology space.

Responsibilities

Drive day-to-day projects through the agency processes and ensure projects work through appropriate channels and meet requirements/deadlines/estimate by working closely with internal teams through:

  • Ensuring the account is organized and efficient
  • Partnering on creative execution
  • Reviewing and assessing creative
  • Contributing strategic recommendations
  • Developing strong and effective working relationships with clients and internal teams
  • Effectively leading internal meetings (e.g. status meetings, job start-ups, etc.), making important, relevant contributions, and generate workable conclusions
  • Monitors brand budget by projects on a weekly basis and schedules regular reconciliation with client
  • Leads tactical presentations of agency work at the brand level
  • Opening financial job numbers
  • Updating and maintaining status reports
  • Assessing/auditing competitive landscape
  • Aligning with production department on project timelines and deliverables to help with prioritization
  • Owning the client legal/regulatory/medical submission process
  • Completing submission uploads
  • Working with supervisor to ensure all materials are produced accurately and represent the agency in a positive light
  • Oversee administration and assist with scheduling of meetings and coordination
  • Clearly communicate feedback from client with internal team
  • Record and summarize notes coming out of key internal and client meetings
  • Understanding of agency vision and goals and client vision and goals

Qualifications

  • Undergraduate degree
  • Listening, writing and organizational skills
  • Interest in health, wellness and the medical industry
    • Products are in the Oncology space
  • Has a can-do attitude that will contribute to the overall office morale and work quality
  • Ability to communicate in a business-like manner with a diverse range of people, both internal and external
  • Astute attention to detail
  • Proficient in Microsoft office including powerpoint

 

Apply Now

Account Supervisor

Logo_large

Role Title:

 

Account Supervisor

 

Role Definition:

 

The Account Supervisor performs as “general manager” on the account, overseeing and responsible for all the day to day activity on the client’s Account and is the primary client contact. The AS is a key participant in the development of advertising plans, integrated ideas & solutions and creative strategy while ensuring the effective implementation of those plans. In addition, the AS plays a vital role in the training and development of the AE or AAE; and serves to integrate into a cohesive unit the key department and divisions required to maximize client objectives. Given your greater level experience, the AS should now be beginning to look at the big picture within the agency.

 

Expectations:

 

Creativity

  • Is the day-to-day guardian of the client’s brand image
  • Creates innovative and intelligent strategies to solve the client’s marketing and communication needs, both in the short and long term.
  • Develops the right integrated opportunities and ideas for the Account. Knows when and how to bring in new resources in the areas beyond advertising that create opportunities for building the Account and that open up new revenue streams for the agency

Productivity

  • Ensures that the agency systems and procedures are adhered to and/or improved to ensure the client expectations are fulfilled while agency profitability is protected
  • Constantly monitors agency and division procedures to remove or minimize barriers to the efficient delivery of a quality product
  • Proactively consults with key departments and divisions to keep them informed of upcoming workload; and keep current with other stresses which may affect the timely completion of a client project. Does not commit to unrealistic timings and deadlines without prior consultation of key departments
  • Imbues all team members with a sense of fiscal responsibility, and establishes a tone that keeps the fiscal side of the Account running responsibly. This includes promptly general estimates, overages approved by the client before they happen, accounts receivables kept to a minimum, client billing queries resolved rapidly, etc.
  • Without sacrificing quality, is cognizant of approaches that can help productivity increase while decreasing costs to the agency and/or client
  • Keeps accurate time records and manages time efficiently.
  • Maintains general upkeep of the office and personal areas.

Knowledge and Skills

  • Thorough understanding of the principles of marketing with special emphasis on how these are applied in the client’s Account
  • Thorough understanding of available agency resources, and how to apply them to further the client’s Account and communications objectives.
  • Research-savvy: able to assess and analyze primary and secondary research and develop recommendations from them; actively participates in developing the brief for new primary research
  • Monitors costs on all jobs and ensures that things are produced on time and within budget.  Bills everything that can be. 
  • Ensures full approval and estimates are signed before money is committed. Obtains purchase orders where necessary.  Guardian of job numbers.
  • Develops relationship with appropriate individuals in Finance department, both within Agency and at Client, to ensure queries are resolved speedily. 
  • Understands the financial process, ensures jobs are correctly billed and jobs have not gone over estimate.
  • Liaises with Print/TV Production when overages occur to ensure revised estimates are produced for client approval.

Relationships/Communication

  • Forms a strong bond with client middle management and searches for ways to enhance the client/agency relationship
  • Acts as a coach and chief cheerleader for the account team; motivating through example, constant communication, creative problem solving and contributing to the culture of the agency
  • Develops strong relationships with mid level and senior clients and earns their respect
  • Demonstrates strong relationships among key departments and divisional personnel
  • Assists any other department in need, when required.
  • Understanding client needs and expectations and delivers to and beyond these
  • Starts to lead client and gain their confidence and respect
  • Proactivity in management of projects and deliverables…not waiting for the client to
  • call and followup
  • Has solid relationships with both junior and senior clients and is known to be a reliable Account manager
  • Optimizes and integrates all agency departments and/or divisions involved in the client’s Account through constant communication, ensuring that the client experiences a seamless process regardless of which department of division is being accessed
  • Excellent presentation skills, both in preparing materials required and in delivery
  • Demonstrates excellent verbal and written skills and a confident and effective presentations style
  • Liaises with senior agency personnel to ensure constant and timely communication of client issues, concerns or requests; and to keep informed of agency resources and/or profitability issues which may impact client/Agency P/L

 
Leadership

  • Builds strategic thinking abilities by keeping current on the industry trends and issues affecting client’s Account; facilitates and provides creative with clear and complete consumer insights in the briefing process which promotes outstanding creative solutions
  • Supervises AE/AAE in the execution of planned projects
  • Helps the Account Director oversee training for the AAE/AE. Assists the AD in setting goals, reviewing progress and conducting annual reviews
  • Demonstrates leadership capabilities and supports their co-workers
  • Maintains a professional appearance and conduct at all times. Exhibits integrity, honesty, professionalism and dependability
  • Contribute to the overall office morale, spirit, character and work quality.

 

 

 

Apply Now

Senior Account Executive

Responsibilities:

  • Be a key point-of-contact for Agency Partners and Clients.
  • Assist in Strategic Planning: Creative Brief Development, Tactical Planning, Research, Target Insight Mining.
  • Work internally to ensure social campaigsn are truly integrated with mass advertising channels.
  • Meet and liaison with Clients and Agency Partners to discuss and identify marketing communications opportunities and requirements.
  • Execute social-specific campaigns that bring the mass advertising concept to life in social channels. 
  • Provide input during development of projects based on insights and knowledge of Client preferences.
  • Coordinate and facilitate meetings for status reports/updates, presentations and regroup sessions.
  • Compile and distribute post meeting documents detailing key discussion items and next steps.
  • Scheduling and managing the approval processes on a by-project basis.
  • Organization of pertinent Client and Agency documents, maintaining the organization of the existing information database.
  • Travel to the client & productions may be required.
  • Collaborate with social platform contact to help optimize social concepts, therefore delivering on platform best practices.
  • Deliver and traffic final assets to Clients + media agency for implementation.

Desired Skills

  • Strong interpersonal skills and able to work well with team members.
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Experience working on social campaigns with high-production value and a large volume of assets.
  • Aptitude to take in the larger picture and think like strategic partner.
  • Able to work effectively and confidently across departments and at all management levels (internally and externally).
  • Possess excellent verbal and written communication skills.
  • Able to handle and work well under pressure.
  • Familiarity with all key social platforms (Facebook, Instagram, Twitter, Pinterest, LinkedIn, etc.).

Experience 

  • 3-5 years advertising Account Management experience. Previous social experience is preferred.

Education 

Bachelor’s degree required (business, marketing, or advertising strongly preferred). 

Apply Now

Account Executive

ddb header

 

 

                           Title

 

 

Account Executive

 

Reports To

Account Director

Summary

Account Executives are passionate about getting the job done.  In fact, they are the ultimate project manager, firing on all cylinders all the time. They assist in the execution of all marketing activities driving their business.  They anticipate the entire process, from who is involved, to what needs to get done, and how it all fits together. Account Executives contribute to their client’s business through their strong understanding of the creative product and their role in its creation, and through their knowledge of the client, the client’s business and their consumer.  They are expected to act and think creatively and strategically, contributing to their team, but also owning their projects and integrating around ideas.  Account Executives must inspire confidence to deliver the integrated resources that best meet the needs of their client’s business.

Core attributes of an Account Executive are: Contributor, Solution-Oriented and Idea-Oriented.

Responsibilities

  • Proactively questions and problem-solves with creative, production and media departments to ensure smooth progress on all client projects.
  • Adept at identifying potential problems and developing recommended solutions to review with their Account Supervisor/Account Director.
  • Adds value to the creative process by providing ideas and support and helping to overcome possible obstacles.
  • Participates in the assessment of creative from a strategic perspective; offering relevant, insightful feedback and developing the case to sell the work.
  • Takes initiative with clients, proactively offering thinking and ideas.
  • Manages client budgets carefully and responsibly, setting a good example for Assistant Account Executive and junior clients.
  • Doesn’t just identify problems, but actively seeks process solutions and brings these forth to their manager. 
  • Responsible for the timely and accurate issuance of all status and budget reports to the client and agency team members. Ensures budgets and timelines are met and alerts team of potential issues.
  • Excellent time and project management skills.
  • Demonstrates detailed knowledge of their client’s business.
  • Co-Owns, with Strategic Planner, the consumer (and the facts and context surrounding them), the product facts, the legal liability (what we can/can’t say in communication); and the competitive landscape. 
  • Understands the role of strategy holistically; can take consumer insights and relevant brand data and use them to develop cogent strategic options for the team to consider.
  • Understands how each assignment fits into the brand scope, why an idea is right, and the context surrounding that idea (the source of volume, the frame of reference, etc.).
  • Has thorough knowledge and understanding of agency processes and the time required to complete each stage. Can formulate the implication of changes to budget and delivery timelines.
  • Demonstrates fiscal responsibility.  Establishes brand non-working budget forecasts and manages client estimates and billing.
  • Displays a superior understanding of the needs of each department (agency and client side when necessary) that will be involved in the execution of client projects. Provides key, relevant information to these departments in a timely manner.
  • Has a working knowledge of all DDB tools and the credentials and processes of partner companies.
  • Effectively fields questions from various departments pertaining to a brand/project, by demonstrating an understanding of client objectives, issues and requirements. 
  • Forges strong relationships among key partner departments (broadcast, media, production, etc.) to facilitate the smooth progress of client projects.
  • Builds client confidence by demonstrating an ability to creatively manage and deliver a quality product, on time, on strategy and on budget.
  • Keeps managers and entire team informed of key developments on the business.
  • Maintains constant contact with client counterpart to update them on the status of projects.
  • Demonstrates strong presentation skills, both in preparing materials required and in delivery. Excellent written skills.
  • Is the ultimate project manager; knows how to get it done.  Is the go-to person for the execution of all advertising plans.
  • Where possible, makes problems go away through proactive management.
  • Takes initiative to make appropriate decisions and uses good judgment when doing so. 
  • Exhibits integrity, professionalism, dependability and mature thinking. Acts as a role model for Assistant Account Executive.
  • Actively trains and supports Assistant Account Executive’s development, by exposing

him/her to all facets of advertising and the brand, and progressively allowing more

independence.

  • Practices agency belief system and lives the DDB values.

 

Qualifications

  •    3-5 years of professional experience in Marketing/Advertising.
  •    Proven experience in effective project management.
  • Strong facilitation/presentation skills, both in preparing materials required and in delivery. Excellent written skills.
  •    Solution-oriented, assertive and resilient.
  •    Readiness for personal responsibility.
  •    Strong time management skill

 

Apply Now

DDB Chicago

Chicago
225 N. Michigan Ave.,
10th Floor
Chicago, IL 60601

+1.312.552.6000

ddbnorthamerica.com

Senior Account Executive/Pharma


DDB NYC is hiring a new Senior Account Executive. The Senior Account Executive will play a critical team role in ensuring excellent delivery of client projects while learning about the creative process. The Account Executive supports the team, along with the broader agency and management team, in all areas including administration, trafficking jobs and writing tactical briefs, to facilitating excellent client relationships and producing work.

Ideally, you will:

Be able to demonstrate strong organizational skills gained through work or academic experience

4-year degree
Have some work experience in a health care or pharma
Love healthcare and science
Enjoy juggling multiple responsibilities

 

Apply Now

Account Director

Critical Skills:

  • Business and Category Acumen: Leads the account management team in creating innovative marketing solutions in a clear and smart manner. Can lead development of strategy to address the problem we are solving.

 

  • Developing People: Establishes the work ethic expectation. Challenges, inspires and hold team accountable for great work. Understands and manages for their strengths and weaknesses. Develops growth plans, monitors progress and provides timely feedback. Actively participates and coach’s individuals with clarity and momentum.

 

  • Inspiration and Direction: Acts as the energizer that sparks team motivation toward success. Recognizes the dynamics of a highly charged, creatively driven advertising agency. Knows how to smooth out frayed edges while respecting emotions. Fosters a positive work environment with maturity and good judgment.

 

  • Idea Catalyst: Guides the team on areas to be explored. Knows when we are on to something and can galvanize the group around it. Helps pre-sell and pave the way by refining ideas into a more formalized POV to be shared internally or externally.

 

  • Creative Advocacy: Takes a leadership role in creating an environment and atmosphere that encourages the pursuit of big ideas. Can diplomatically push creative envelope while keeping a knowing eye on where the boundaries lay. Guides the development of a sell-in strategy in partnership with Strategy and Creative teams, pre- conditions the client, and protects the big idea once sold.

 

  • Critical Thinking, Both Intuitive and Analytical: Is comfortable with data—can dig and tell a story in several ways. Asks the right probing questions.

 

  • Persuasion Skills: Can confidently present CMO level deck—able to think on his/her feet, redirect when necessary and answer questions confidently. can command a room. Can comfortably go off script. Can persuade through a combination of thoughtful logic and emotion.

 

  • Operational Excellence: Looks ahead. Plans ahead. Stays ahead. Pulls together the right people to solve the problem. Brings smart thinking to the client while operating for agency growth and profitability.

 

Characteristics and Qualifications:

  • Requires at least 10 years’ experience in marketing or communications
  • Bachelor’s degree or higher
  • Confidence to lead teams and represent the agency
  • Fosters effective teamwork and strong relationships
  • Strong problem-solving skills, initiative, and consistently adds value.
  • Great creative instincts and passion for helping develop and sell award winning creative work.
  • Commands and fosters an environment of respect and trust
  • Adaptable and flexible
Apply Now

Account Executive

The State Farm team at DDB Chicago has a long heritage (over 70 years!) and a track record of recognizable, business-building work. We are a high-functioning team that expects our team members to be, passionate, creatively driven and analytically curious about the industry, our work and our team.

Now is a great time to join the team as the State Farm work is currently evolving. You will be on the ground floor as bringing new work and products & services to the marketplace in an integrated fashion. The ideal candidate will be comfortable with complex, data driven products such as credit cards, banking, insurance, pharma, telecom, cable or healthcare.

Position includes day-to-day work on State Farm’s suite of Financial Services products including; credit cards, banking (checking / savings), life insurance, annuities, vehicle Loans, mortgages and multi-line combinations with auto and homeowner’s insurance. This includes all one-to-one communications (direct mail, email, collateral and online experiences) as well as mass media where financial services are included in the message (TV, radio, print, OOH, experiential, social).

Other Criteria:

  Builds trusting relationships based on credibly and respect with your internal team, your client counterparts and other agencies.

  Is a team player; contributing and volunteering above and beyond normal duties.

  Comfortable with data and analytics; curious about measurement and focused on producing results for our client.

  Active listener to client perceptions and can anticipate questions and needs and then take action.

  Ability to analyze information and synthesize it into meaningful and actionable direction for team members

  Unafraid to challenge the status-quo asking questions, seeking to understand, making the work and team stronger.

  Works well under pressure, remains calm and professional.

  Balances Agency POV while also serving as the client advocate during internal

discussions and meetings.

  Not afraid to seek advice and help from supervisor or team when needed.

  A problem solver who can use facts and ideas as it relates to the creative development process.

  Organized and disciplined to move projects from kickoff to delivery, keeping stakeholders informed and consulted, resulting in timely and accurate deliverables.

Apply Now

Global Brand Lead - Mars Wrigley

The Global Brand Lead is responsible for leading the development of all global communication programs for Skittles, one of the most creatively awarded and recognized brands in the world. This position requires significant experience in developing award-winning, Global communication strategies, and campaigns that deliver business results. This role sits within the Global Hub for Mars Wrigley Confectionery Brands based at DDB Chicago, reporting directly to the Global Segment Lead (GSL).

 

General Responsibilities:

Primary responsibility is to lead, inspire and strive for the best creative work possible to continue the strong creative pedigree of this iconic, disruptive brand around the world. To do so, you’ll need to lead and manage a motivated account team, partner well with high-performing strategists and inspire talented creatives. Additionally, you will need to develop deep relationships with senior Mars Wrigley clients and the larger integrated agency team (media, PR, shopper) to ensure all are working towards the same creative vision and strategy.

 

Key Responsibilities

  • Building the disruptive Skittles brand story in the US and around the world via campaigns that “can travel”
  • Ensuring creative excellence against each and every brief to build on the brands incredible award-winning success (In, 2018 Skittles had the most awarded brand campaign in the world).
  • Elevating the quality of strategic and creative work in local markets outside of global workstreams through strategic guidance, consultation and relationship management (local DDB and Mars)
  • Translating Mars Marketing Philosophy (LoG- Laws of Growth) into powerful brand stories and results.
  • Bringing a global mindset to all strategic and creative development to ensure it will resonate in any market that it needs to appear (e.g., cultural nuances, insights)
  • Acting as lead integrator across a wide array of integrated agency partners and clients (local and global) to ensure all are working towards the same creative vision and goal

 

Skills:

  • Leadership- Needs to be comfortable setting the pace for this brand from developing the overarching approach to inspiring the team to selling in the work.
  • Creative credibility- Needs experience developing and leading award-winning campaigns
  • Superb strategic, writing and presentation skills that enable you to own a room
  • Flexibility- Needs to be able to adapt to shifting client landscape, local/global challenges and capitalize on opportunities as they arise.
  • Ability to lead large (and at times complicated), cross functional, interagency and client teams to success by setting a clear vision and corresponding plan
  • Ability to work under pressure
  • Ability to bridge creative gaps and differences across teams, cultures, markets and personalities

 

 

This person should be a passionate student of people, global cultures, storytelling, and should be willing to collaborate on the establishment of a new operation model for Global Mars Wrigley Brands within the Agency. This position requires at least 12-15 years of experience in marketing or communications and should be comfortable driving the end-to-end creative development process.

 

Apply Now

DDB San Francisco

San Francisco
600 California Street
7th Floor
San Francisco, CA 94108

+1.415.732.3600

ddbnorthamerica.com

Account Director

DDB SF is the westernmost outpost of DDB’s global network. We like to think we embody the entrepreneurial, experimental and techy ethos of San Francisco, couched in the tradition and recognition that comes with the DDB name. 

Position Summary: 

Account Directors at DDB are passionate about making good ideas even better, whether it’s creative, strategic or logistical.  They are the key day-to-day interface between the account group, the client and all other agency departments or affiliated partners.  They are responsible for the development of the brand plan and providing overall direction to ensure it is implemented effectively.  Account Directors are solution-oriented, always thinking about their business, anticipating issues, and implementing their vision to produce superior results.  They are comprehensively informed, efficient and effective administrators, trusted and respected by all.  Account Directors play a vital role in the training and development of their team, instilling enthusiasm, and setting a good example by living creatively and constantly encouraging their team to go beyond expectations, motivating and energizing them

Key Capabilities:

Thought Leader

Team Leadership

Solution Oriented

Self-Confident

Influential

Communication Skills

Talent Development

Client Focused

Adaptability

Key Responsibilities include but are not limited to:

Creativity

  • Develops a vision for their brand / business – where it needs to go, and how to get there
  • Contributes to the client’s growth strategy thinking well beyond execution and the current campaign
  • Develops and defends innovative and provocative strategies to solve their client’s marketing and communication needs, both in the short and long term
  • Demonstrates excellent creative judgment and inspires creativity in their clients and agency team
  • Nurtures and protects the integrity of the creative idea; takes the creative to new places by partnering with the creative team
  • Looks for and develops customized integrated opportunities for their client’s business(es), knowing when and how to bring in new resources in areas beyond advertising to open new revenue streams

Productivity

  • Understands completely how the agency makes money: clients, overhead, PBT, expenditures, etc., and helps to maximize revenue / growth through partner agencies
  • Improves agency systems to ensure client expectations are fulfilled while agency profitability is protected
  • Ensures resource management is optimized, making sure people on their team are fully utilized, yet not over-extended

Knowledge & Skills

  • Builds their strategic thinking abilities by keeping current on industry trends and issues affecting their client’s business expanding their own perspective and knowledge by collaborating and sharing with other Account Directors
  • Collaborates with Strategic Planners and plays a leadership role in co-creation process to ensure the development of provocative, single-minded communications strategies that deliver against the brands’ overall growth strategy and architecture
  • Synthesizes consumer insights, brand knowledge and marketing know-how to effectively defend and persuade their clients to embrace a strong strategic idea and keep it sold
  • Applies all the principles of marketing and available agency resources to further specific business objectives for both the agency and client
  • Maintains DDB’s business philosophy by looking for opportunities to bring the DDB values to life

Relationships / Communication

  • Builds client’s trust, regularly dialoguing with clients on brand / business issues and advertising / marketing always searching for ways to enhance the client / agency relationship
  • Actively builds client’s commitment to branding, consumer insights, communications strategy, the brand’s campaign and long-term growth strategy
  • Knows how to deal with difficult clients or situations in a diplomatic and solution-oriented manner focusing on the issue and not personalities
  • Manages up; knows when to involve senior management and when to handle a situation themself

Leadership

  • Takes actions, makes decisions, and shapes team or group priorities to reflect the organization’s vision and values
  • Initiates and implements big-picture thinking, guiding the agency team to produce superior results
  • Leads by example in setting the standard for account team members in work ethic, professionalism, cooperation and organizational commitment

Coaches, challenges and rewards employees; builds the skill set of their account team and assists with their career development

Qualifications:

  • 8+ years of experience in account management
  • Demonstrated financial responsibility and management
  • Undergraduate degree in associated field (marketing, communications, business administration)
  • Proven experience in managing multiple clients, a digital native who is comfortable building integrated campaigns and leading diverse teams
  • Broad range of experience across business categories and communications media
  • Solid reputation, support with examples of; negotiating skills, talent development, and delivering growth by identifying and building business opportunities.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

DDB is an equal opportunity employer (EOE). We strongly support diversity in the workforce.

Apply Now

Account Executive

DDB SF is the westernmost outpost of DDB’s global network. We like to think we embody the entrepreneurial, experimental and techy ethos of San Francisco, couched in the tradition and recognition that comes with the DDB name. 

At DDB, we believe Creativity Is The Most Powerful Force In Business. Our job put simply is to help our clients make intuitive leaps they couldn’t make alone that help them grow beyond their wildest dreams.

We are looking to add a smart, driven, passionate Account Executive to our team to work on our statewide energy client.

Account Executives are passionate about getting the job done.  In fact, they are the ultimate project manager, firing on all cylinders all the time. They assist in the execution of all marketing activities driving their business.  They anticipate the entire process, from who is involved, to what needs to get done, and how it all fits together. Account Executives contribute to their client’s business through their strong understanding of the creative product and their role in its creation, and through their knowledge of the client, the client’s business and their consumer.  They are expected to act and think creatively and strategically, contributing to their team, but also owning their projects and integrating around ideas.  Account Executives must inspire confidence to deliver the integrated resources that best meet the needs of their client’s business.

Core attributes of an Account Executive are: Contributor, Solution-Oriented and Idea-Oriented.

Responsibilities include but are not limited to:

·       Proactively questions and problem-solves with creative, production and strategy departments to ensure smooth progress on all client projects.

·       Adept at identifying potential problems and developing recommended solutions to review with their Account Supervisor/Group Account Director.

·       Adds value to the creative process by providing ideas and support and helping to overcome possible obstacles.

·       Participates in the assessment of creative from a strategic perspective; offering relevant, insightful feedback and developing the case to sell the work.

·       Takes initiative with clients, proactively offering thinking and ideas.

·       Doesn’t just identify problems, but actively seeks process solutions and brings these forth to their manager. 

·       Responsible for the timely and accurate issuance of all status and budget reports to the client and agency team members. Ensures budgets and timelines are met and alerts team of potential issues.

·       Excellent time and project management skills.

·       Demonstrates detailed knowledge of their client’s business.

·       Co-Owns, with Strategic Planner, the consumer (and the facts and context surrounding them), the product facts, the legal liability (what we can/can’t say in communication); and the competitive landscape. 

·       Understands the role of strategy holistically; can take consumer insights and relevant brand data and use them to develop cogent strategic options for the team to consider.

·       Understands how each assignment fits into the brand scope, why an idea is right, and the context surrounding that idea (the source of volume, the frame of reference, etc.).

·       Has thorough knowledge and understanding of agency processes and the time required to complete each stage. Can formulate the implication of changes to budget and delivery timelines.

·       Demonstrates fiscal responsibility.  Establishes brand non-working budget forecasts and manages client estimates and billing.

·       Displays a superior understanding of the needs of each department (agency and client side when necessary) that will be involved in the execution of client projects. Provides key, relevant information to these departments in a timely manner.

·       Has a working knowledge of all DDB tools and the credentials and processes of partner companies.

·       Effectively fields questions from various departments pertaining to a brand/project, by demonstrating an understanding of client objectives, issues and requirements. 

·       Forges strong relationships among key partner agencies to facilitate the smooth progress of client projects.

·       Builds client confidence by demonstrating an ability to creatively manage and deliver a quality product, on time, on strategy and on budget.

·       Keeps managers and entire team informed of key developments on the business.

·       Maintains constant contact with client counterpart to update them on the status of projects.

·       Demonstrates strong presentation skills, both in preparing materials required and in delivery. Excellent written skills.

·       Is the ultimate project manager; knows how to get it done.  Is the go-to person for the execution of all advertising plans.

·       Where possible, makes problems go away through proactive management.

·       Takes initiative to make appropriate decisions and uses good judgment when doing so. 

·       Exhibits integrity, professionalism, dependability and mature thinking. 

·       Practices agency belief system and lives the DDB values.

 

Qualifications:

·    3+ years of professional experience in Marketing/Advertising.

· Digital native, who is comfortable building integrated campaigns.

·   Strong facilitation/presentation skills, both in preparing materials required and in delivery. Excellent written skills.

·    Solution-oriented, assertive and resilient.

·    Readiness for personal responsibility.

·    Strong project management skills.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

DDB is an equal opportunity employer (EOE). We strong support diversity in the workforce.

Apply Now

Canada

Anderson DDB, Toronto

Toronto
33 Bloor Street East,
Suite 1300
Toronto Ontario M4W 3H1

+1.416.960.3830

www.andersonddb.com/

Social Community Manager

Social Community Manager

 

About Us

 

We are one of North America’s leading Health and Lifestyle agencies, and our goal here at Anderson DDB is to treat each brand’s success as its own. So whether the product brought to us is consumer or health-related, whether the audience is the general public or medical professionals, we’ll do the research, examine the market — learn everything we need to know to raise awareness among target audiences.

 

The Role

 

We are looking for an experienced, detail oriented individual to join our team as a Social Community Manager to support our client(s).

 

Responsibilities

The day-to-day responsibilities of the Social Community Manager will include, but are not limited to, the following:

  • Posting to and monitoring social feeds
  • Setting up and optimizing social media paid ads (Facebook, Instagram, LinkedIn, Twitter)
  • Create and maintain Client social media calendars
  • Develop and implement new strategies for social channels and Client campaigns
  • Develop a budgeting plan for social media campaigns and report on spending
  • Liaise with media agency for best use of dollars and monthly reporting
  • Liaise weekly with the Client on project status
  • Coordinating and supporting various Client campaigns
  • Participating in photoshoots for social campaigns
  • Managing the Creative team to create copy and designs
  • Writing briefs for weekly content creation while insuring projects remain within scope
  • Running and managing online contests
  • Analytics & reporting
  • Seeking out and working with influencers

 

Qualities & Qualifications

We are looking for an individual who is very organized and is a strong team player, in addition to having;

  • University Degree or College Diploma in Marketing or related fields with specialization in social media
  • 2 years of experience as a Community Manager or Social Media Coordinator on platforms such as Facebook, Instagram, Twitter and LinkedIn
  • 2 years of experience working with Facebook ads manager
  • Experience maintaining budgets for social media yearly spend
  • Experience with social media management platforms (i.e. Hootsuite, Sprout Social)
  • Facebook certified
  • Able to complete multiple projects within short timelines
  • Positive and team oriented attitude
  • Strong people skills
  • Adaptable, with the ability to manage stress well
  • Proficient in Microsoft Office and Social Media Platforms.
  • Knowledge of agency process, procedures, roles and responsibilities

 

 

Application Process

 

If you are interested in applying, please submit your resume and cover letter to David.hylton@andersonddb.com

 

We are an equal opportunity employer and value diversity at our company. We are also an inclusive employer and offer reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please let us know when you submit your application.

 

We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted.

Apply Now

Account Executive

Account Executive

 

About Us

 

We are one of North America’s leading Health and Lifestyle agencies, and our goal here at Anderson DDB is to treat each brand’s success as its own. So whether the product brought to us is consumer or health-related, whether the audience is the general public or medical professionals, we’ll do the research, examine the market — learn everything we need to know to raise awareness among target audiences.

 

The Role

 

We are looking for an experienced client services professional to join our team supporting our Health & Pharmaceutical Clients. The role of an Account Executive on our team looks something like the following, although this may not be an exhaustive list:

 

  • Clearly summarize all communication with client (contact reports) and communicate key decisions to the team
  • Prepare for all client and internal meetings, ensuring reference documents are available and all necessary attendees are present
  • Learn the client’s business and competitive landscape and be prepared to participate in client meetings
  • Help prepare POVs as required through online research
  • Develop presentation decks to communicate with clients and other parties
  • Works with the account director to develop tactical briefing documents and brief the creative team on projects
  • Help the Account Director manage all financial aspects (setting up monthly billing meetings, reading job sums, preparing job transfers, estimating tactical projects) of the account, including profitability
  • Assist in research preparation, attend research sessions and communicate results to the team
  • Develop and maintain good working partnerships with clients, agency partners and all agency departments (creative, production, project management, studio, media, finance)
  • Play a key role in the agency’s pursuit of new business
  • Learn and follow all client processes and guidelines and ensure that all team members do as well
  • Work with Project Manager to develop and maintain all client timelines
  • Clearly summarizes meeting notes for all internal meetings and distributes to the team
  • Assists in strategic planning preparation and strategy sessions as required
  • Attend and participate in studio briefings as needed

 

Qualities & Qualifications

 

Our ideal candidate for this exciting opportunity will have the following background and experience:

  • 2-3 years of relevant Agency experience.
  • A post-secondary degree or diploma.
  • Experience in, or with, Pharmaceutical companies. U.S. experience a definite asset.
  • A background which includes Science or Health.
  • Curious, not afraid to research
  • Strong people skills, team player
  • Good business writing skills
  • Good presentation skills (or willingness to learn)
  • Familiar with agency process, client procedures, agency roles and responsibilities
  • Proficient in Microsoft Office and Acrobat Pro

 

Application Process

 

If you are interested in applying, please submit your resume and cover letter to jobs@andersonddb.com

 

We are an equal opportunity employer and value diversity at our company. We are also an inclusive employer and offer reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please let us know when you submit your application.

 

We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted.

Apply Now

DDB Canada, Edmonton

Edmonton
1900, 10025-102A Avenue
Edmonton AB T5J 2Z2

+780.424.7000

Account Executive

Account Executive

DDB Canada – Edmonton

 

This opening is for our Edmonton office.

 

At DDB, we fully believe in the power of creativity to touch hearts, change minds and build brands. If this sounds like the kind of magic you want to be a part of on a daily basis, then you may be the Account Executive for us.

 

We are looking for an Account Executive with advertising smarts and a knack for keeping it all together. Highly organized with great project management and problem-solving skills, you’ve executed integrated campaigns that involve advertising, social and digital streams. Your education is relevant and you have at least 3 years experience, preferably in an agency. And, knowing the devil is in the details, your production know-how is second to none.

 

Come work with an amazing team passionate about doing great work for great clients. You’ll build an impressive portfolio of your best work ever, and you’ll do it surrounded by some of the best people and brightest minds in the biz. Perks include professional development opportunities, competitive benefits including a creativity and fitness allowance, flexible work options and great office environment.

 

How to apply:

Please upload your cover letter and CV before August 26, 2019.

Thanks in advance to all applicants for their interest, only those under consideration will be contacted.

 

 

About DDB Canada

DDB Canada is one of the most creatively acclaimed, internationally recognized marketing communications agency in Canada. Our DDB Edmonton office is the most awarded agency at the Ad Club of Edmonton ACE awards and was awarded Social Media Agency of the Year for 3 consecutive years at SocialWest’s Hashtag Awards. DDB Canada is a “total communications company” whose fundamental belief is that creativity is the most powerful force in business. DDB Canada has offices in Vancouver, Edmonton, Toronto and Montreal.

 

Apply Now

Account Supervisor

Account Supervisor

DDB Canada – Edmonton

 

This opening is for our Edmonton office.

At DDB, we fully believe in the power of creativity to touch hearts, change minds and build brands. If this sounds like the kind of magic you want to be a part of on a daily basis, then you may be the Account Supervisor for us. 

We are looking for an experienced Account Supervisor who loves the ad business. With more than 5 years of communications and agency experience, you’ll confidently manage accounts and work as part of a team, and liaise with clients—always keeping an eye on the big picture while not losing sight of the finer details.

As a key agency team member, you will be counted on to build and sustain excellent client relationships, and you’re driven to deliver outstanding work and enviable results. Highly organized, smart and strategically focused, with great project management and problem-solving skills, you’ve executed progressively more complex campaigns that involve advertising, social and digital streams.

If you’re interested in applying, we’d love to hear about your experience on multi-media campaigns, and tell us what work you’re most proud of.  

Come work with an amazing team that is super passionate about doing great work for great clients. You’ll build an impressive portfolio of your best work ever, and you’ll do it surrounded by some of the best people and brightest minds in the biz. Perks include professional development opportunities, competitive benefits including a creativity and fitness allowance, flex work schedule, and lots of hot dogs.

How to apply:

Please upload your cover letter and CV before August 26, 2019.

Thanks in advance to all applicants for their interest, only those under consideration will be contacted.

About DDB Canada

DDB Canada is one of the most creatively acclaimed, internationally recognized marketing communications agency in Canada. Our DDB Edmonton office is the most awarded agency at the Ad Club of Edmonton ACE awards and was awarded Social Media Agency of the Year for 3 consecutive years at SocialWest’s Hashtag Awards. DDB Canada is a “total communications company” whose fundamental belief is that creativity is the most powerful force in business. DDB Canada has offices in Vancouver, Edmonton, Toronto and Montreal.

 

Apply Now

DDB Canada, Toronto

Toronto
33 Bloor Street East,
17th Floor
Toronto Ontario M4W 3T4

+1.416.925.9819

Account Coordinator

DDB Canada – Account Coordinator

You have an innate ability to balance multiple projects at once, without breaking a sweat – or a deadline. You have a deep respect for great creative … and the creative department respects you. And because you’re all that, you obviously belong on an award-winning team.

DDB is looking for a passionate and driven Account Coordinator to join the ranks of their Toronto account management team to help develop and drive the execution of integrated programs across various channels.

You must be motivated and hardworking, be able to successfully manage multiple projects in record speed, ask great questions, identify and solve problems, and have the confidence to bring a new brand of thinking into the agency. As an Account Coordinator, you must be a team player with outstanding communications skills and high attention to detail.

The ideal candidate will have:

  • A degree or diploma in Marketing or Advertising
  • 3-6 months experience as an intern at an advertising agency, preferably working on integrated, multi-channel programs
  • A keen interest and passion for great creative work, and you’ll do everything it takes to get there
  • Ability to think analytically, creatively and strategically
  • Training in juggling. But seriously, you’re able to multitask with the best of them
  • Outstanding written, oral and presentation skills

About DDB Canada

DDB Canada is the most creatively acclaimed, internationally recognized marketing communications agency in Canada.  The agency was named Top Creative Agency in strategy magazine’s 2015 Creative Report Card and was ranked #2 agency in Canada by the Gunn Report in 2014.  Known for advertising that generates significant results for clients, DDB Canada is a “total communications company” whose fundamental belief is that creativity is the most powerful force in business. DDB Canada has offices in Vancouver, Edmonton, Toronto and Montreal. The agency’s integrated marketing disciplines include: youth marketing, public relations, event management digital, social, mobile, branding, design, direct, CRM, recruitment marketing and shopper marketing.

DDB is an inclusive, equal opportunity employer that values diversity. We also offer reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation due to a disability, please let us know when you submit your application. 

We appreciate all expressed interest in this position, however only candidates selected for interview will be contacted.

Apply Now

UK

DDB Remedy, London

London
1 Riverside
Manbre Road
W6 9WA London

+44.0.20.7258.3979

Account Director

Account Director
DDB Remedy, London W2

DDB Remedy is a healthcare communications agency.

To help us grow we have exciting Account Director opportunities. We are seeking permanent and contract/freelance Account Directors adept at managing complex projects and confident to input into clients planning, strategy and creative output.

DDB Remedy is located close to Paddington Station with a well-resourced team of copywriters, creative teams and in-house studio. You are experienced in working with health pharmaceutical accounts and have a full understanding of industry regulations. Within this role you will have the opportunity to manage team members and develop your management skills. You’ll also be organised, proactive and enjoy working in a busy, challenging but rewarding environment.

If you are available soon and this role sounds like you apply immediately, and I can run through the finer details.

To find out more email CV and cover note to jim.pabualan@ddbremedy.co.uk

Apply Now

Tribal Worldwide London

London
12 Bishops Bridge Road
W2 6AA London

+44 (0) 20 7262 001

Account Manager

We are looking for an Account Manager with experience in digital comms, campaign work and if at all possible some TV ad production work too. You’ll be a key point of contact for a great client, working closely with our internal departments to help manage a high-profile account.

You will be responsible for knowing all work in progress and should become known as the source of all information with regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision.

This role will be based in Tribal Worldwide but require you to work across both adam&eveDDB and Tribal Worldwide. The account you will be part of produces innovative work ranging from ATL campaigns to Digital products, intersecting Tribal and adam&eveDDB’s specialisms. With the support of the project management team the role will be less delivery focused and more around owning the client relationship.

Key responsibilities

·       Managing projects and account responsibilities

·       Ensuring deadlines are communicated and met

·       Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary

·       Establishing priorities and ensuring team members are aware of their responsibilities

·       Managing and reporting on client meetings,

·       Working with Project Management to prepare proposals and timing plans

·       Working with other team members in the writing of creative briefs

·       Ensuring that all relevant documentation is stored and well organised

·       Keep the account team and client up to date with competitive news and market trends

·       Making sure that all account tasks get done in an efficient manner

 

Essential skills/competencies

 

·       Strong experience working on fast turnaround digital accounts

·       The ability to work across both digital and traditional media

·       Impeccable attention to detail

·       Excellent communication/presentation skills and confident manners

·       A proactive, driven and hands-on approach

·       Passion for and strong knowledge of all things digital and brands

·       Proven track record of developing strong client relationships

·       Demonstrable knowledge of marketing principles and best practice on document writing

·       Experience in selling and presenting creative work

·       Experience working on brand/data driven project would be a bonus

 

Your Benefits

·       Competitive Salary.

·       25 days holiday per year.

·       Pension scheme, Life Assurance, Permanent Health Insurance.

·       Progressive training and development initiatives.

·       Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.

Us.

We’re Tribal Worldwide London.

We create the world’s most loved digital experiences.

We’re creative people. We’re technology people. We’re strategic people.

But most of all, we’re people people. We ideate, innovate, learn and iterate.

A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.

 

You.

A Tribal person is a blend of passion, dedication and imagination. 

You think big and you work hard. 

You can see the whole picture and you care about the details. 

You want to make work that’s real, connected and great. 

Come and join us.

tribalworldwide.co.uk 

Follow us at: www.linkedin.com/company/tribal-worldwide-london

Equal Opportunities

An inclusive culture is at the heart of Tribal Worldwide London

We are a global Tribe and we believe diversity inspires creativity and change.

We welcome and respect diverse perspectives and are stronger for them.

We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.

N.B This job description will not form part of the contract of employment unless specified otherwise.

Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.

Apply Now

Freelance Account Director

We are looking for a Freelance Account Director with experience in content creation and campaign management to join our dynamic and ambitious team on two of our key accounts.

You will be a key point of contact for the client, working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all project information. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.

 

The Key Responsibilities

  • Managing projects and account responsibilities, working as a team player
  • Ensuring deadlines are communicated and met, demonstrating initiative
  • Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
  • Establishing priorities and ensuring team members are aware of their responsibilities
  • Arranging meetings and issuing accurate minutes as promptly as possible
  • Working with Project Management to prepare proposals and timing plans
  • Ensuring that all relevant documentation is stored and well organised
  • Keeping account team and client up to date with competitive news and market trends

 

Key Essential skills/competencies

  • Previous experience delivering creative ideas and campaign content for digital channels.
  • Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
  • Strong experience working on large and fast paced accounts
  • Proven track record of developing strong client relationships
  • Experience in selling and presenting concepts, technical approaches and estimates
  • Strong knowledge of and passion for all things digital and emerging technology
  • Excellent communication skills and confident manner
  • Impeccable attention to detail
  • Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management
Apply Now

Business Development Manager/Director

The Role

In our 20th year, Tribal Worldwide London is experiencing terrific growth and as a result of increasing new business and demand from the market, we are looking for a Business Development Manager/Director to lead our Business Development and Marketing Team.

 

We are looking for a driven and experienced business development manager who, has good knowledge of the agency and digital landscape and ideally already has at least 5 plus years’ experience of leading new business at an agency.

 

To be successful, the right person needs to be driven, great with people, a competent writer, comfortable defining a strategic approach and developing winning proposals, a pro at coordinating and delivering pitch presentations, along with strong experience in developing and executing sales and marketing strategies that engage audiences at scale. 


Key Responsibilities

The successful candidate will also be responsible for:

  • Be responsible for the creation, strategy and delivery of the new business and marketing plan across the agency / working with our Exec Board,  New Business and PR agency Partners
  • Responsible for the development, nurturing and reporting of the pipeline in line with set KPI’s and financial targets
  • Helping us understand the client’s unique business needs and pain points outside of the brief, and develop strategic responses/competitive analyses and interactions that connect with the client
  • Driving and owning the sales process: from marketing and prospecting to creds presentations, proposals and pitches
  • The qualification and coordination of RFQ’s, RFI’s, RFP’s and ITT’s
  • Providing editorial oversight, including copywriting, editing and formatting of proposals, press releases, thought leadership, etc.
  • Management and the creation of new business and marketing assets – From managing the bid library, to creating case studies, team bios and developing insights based on industry trends
  • Identify, recommend, and implement enhancements to internal business processes
  • Contribute to all other Business Development and Marketing initiatives as required

 

 

Essential Skills/Competencies

  • Minimum 5 years (ideal) experience of business development, marketing or related experience within an agency
  • Excellent oral and written communication skills; able to formulate, write, and succinctly communicate our values, strategy and proposed solution on client opportunities
  • Have a passion for working with well known national and international brands
  • Good understanding of digital and ideally a network of clients and intermediaries and press contacts
  • Great organisational skills and good working knowledge of MS Office Suite and Keynote
  • Ability to work autonomously and balance multiple projects while meeting quick turn-around deadlines

 

Us.

We’re Tribal Worldwide London.

We create the world’s most loved digital experiences.

We’re creative people. We’re technology people. We’re strategic people.

But most of all, we’re people people. We ideate, innovate, learn and iterate.

A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.

 

You.

A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.

 

 

N.B This job description will not form part of the contract of employment unless specified otherwise.

 

Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.

Apply Now

Account Director

We are looking for an Account Director with both a solid technical understanding and experience in content creation and campaign management to join our dynamic and ambitious team on one of our key accounts.

You will be a key point of contact for the client, working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all project information. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.

 

The Key Responsibilities

  • Managing projects and account responsibilities, working as a team player
  • Ensuring deadlines are communicated and met, demonstrating initiative
  • Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
  • Establishing priorities and ensuring team members are aware of their responsibilities
  • Arranging meetings and issuing accurate minutes as promptly as possible
  • Working with Project Management to prepare proposals and timing plans
  • Ensuring that all relevant documentation is stored and well organised
  • Keeping account team and client up to date with competitive news and market trends

 

Key Essential skills/competencies

  • Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
  • Previous experience delivering creative ideas and campaign content for digital channels.
  • Strong experience working on large and fast paced accounts
  • Proven track record of developing strong client relationships
  • Experience in selling and presenting concepts, technical approaches and estimates
  • Strong knowledge of and passion for all things digital and emerging technology
  • Excellent communication skills and confident manner
  • Impeccable attention to detail
  • Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management

 

Your Benefits

  • Competitive Salary.
  • 25 days holiday per year.
  • Pension scheme, Life Assurance, Permanent Health Insurance.
  • Progressive training and development initiatives.
  • Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.

Us.

We’re Tribal Worldwide London.

We create the world’s most loved digital experiences.

We’re creative people. We’re technology people. We’re strategic people.

But most of all, we’re people people. We ideate, innovate, learn and iterate.

A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.

 

You.

A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.

 

 

N.B This job description will not form part of the contract of employment unless specified otherwise.

Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.

Apply Now

Senior Account Director

Tribal’s success has been driven by its strong Client relationships. As part of our dedicated team a Senior Account Director works to lead and grow client business, giving strategic direction on one or more of Tribal’s accounts.

The Senior Account Director we’re looking for is required to be financially literate, both to help develop business cases for new work and to oversee all financial forecasts and reconciliations for their Client(s). In addition, during a project, a Senior Account Director should communicate as appropriate to Director-level employees at the Client, as well as acting as a point of escalation for the day-to-day project sponsor.

A Senior Account Director here at Tribal tends to work alongside the Client’s marketing and technology teams and Agency partners to develop long-term mutually beneficial relationships that ensure the ongoing success of client projects, as well as relationships.

Lastly as a Senior Account Director presenting and communicating is a core skill so, as a result, you will be asked to work on agency new business efforts from time-to-time.

What’s my role?

This role has six key objectives and measures:

  1. To lead the strategic direction of the account
  2. To provide business consultancy that will result in the further use of digital, where appropriate
  3. To ensure we have full 12-month visibility of budgets and financial forecasts
  4. To improve customer satisfaction within 2 quarters – as measured by a customer satisfaction survey
  5. To act as a point of contact and consultation within the account team
  6. To ensure quality and consistency across all work created by the team

 

Key responsibilities

To meet the above objectives, you are responsible for the following areas:

Revenue         

  • To support Business Director (BD) with client revenue generation. This is likely to be a mix of both confirmed, forecast revenue and new business
  • Overall responsibility for billing and forecasting this revenue, work with BD to ensure billing milestones are being met
  • It is the SAD’s responsibility to lead the team to win the work, oversee the management of the implementation and handle any issue escalation

 

Relationships

  • To be responsible for building deep and trustworthy relationships with key identified client and be perceived as their business partner. To build relationships with key inter-agency partners
  • To demonstrate ability to build relationships and sell-in to senior levels within the client’s organisation
  • To ensure relationships are managed by other team members (either those you manage or work with)

 

Strategic & client development

  • To have a full understanding of your client’s business, issues and objectives  
  • To ensure that these are being met and exceeded through everything that we are doing
  • To uncover client development opportunities through the client as well as through the client’s organisation
  • To identify opportunities for cross-sell and up-sell of additional Tribal practices and services
  • Support the new business team, where required, ensure we are pushing our work into press, award entries, etc

 

Management

  • To be responsible for key resources that report into you and share knowledge with the team
  • To deal with and resolve issues that are escalated to you
  • To nurture and develop their skills so that they deliver the excellent client service
  • To demonstrate and lead by example against Tribal values

 

Quality

  • To be responsible for the quality of direct reports and team output, from status reports to implementation
  • To ensure we deliver creative and challenging ideas and excellent quality implementation
  • To push the boundaries and look to take a leading position in everything we deliver 

 

Essential skills & competencies 

  • Understanding of marketing communications and technology
  • Strong negotiation and leadership skills
  • Team leader and team player
  • Strong relationship management skills
  • Ability to get involved, get your hands dirty and ability to drive business
  • Demonstrable experience of leading digital transformation programmes (£5m+)

Us.

We’re Tribal Worldwide London.

We create the world’s most loved digital experiences.

We’re creative people. We’re technology people. We’re strategic people.

But most of all, we’re people people. We ideate, innovate, learn and iterate.

A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.

 

You.

A Tribal person is a blend of passion, dedication and imagination.
You think big and you work hard.
You can see the whole picture and you care about the details.
You want to make work that’s real, connected and great.
Come and join us.

 

 

N.B This job description will not form part of the contract of employment unless specified otherwise.

 

Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.

Apply Now

Digital Account Manager

The Role

We are looking for an Account Manager with a solid technical understanding to join our dynamic and ambitious team on one of our most high-profile accounts.

You will be a key point of contact working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all information in regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.

  

Key Responsibilities

  • Managing projects and account responsibilities, working as a team player
  • Ensuring deadlines are communicated and met, demonstrating initiative
  • Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
  • Establishing priorities and ensuring team members are aware of their responsibilities
  • Arranging meetings and issuing accurate minutes as promptly as possible
  • Working with Project Management to prepare proposals and timing plans
  • Ensuring that all relevant documentation is stored and well organised
  • Keeping account team and client up to date with competitive news and market trends

 

Essential skills/competencies

  • Previous experience working on a technically complex digital account
  • Technical understanding of the principles of web builds, deployment process, tracking, web optimisation and content management systems (CMS)
  • Strong experience working on large and fast-paced accounts
  • Proven track record of developing strong client relationships
  • Experience in selling and presenting concepts, technical approaches and estimates
  • Strong knowledge of and passion for all things digital and emerging technology
  • Excellent communication skills and confident manner
  • Impeccable attention to detail
  • Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management

 

Us.

We’re Tribal Worldwide London.

We create the world’s most loved digital experiences.

We’re creative people. We’re technology people. We’re strategic people.

But most of all, we’re people people. We ideate, innovate, learn and iterate.

A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, adidas, Exxon Mobil and Wren Kitchens for 20 years.

 

You.

 

A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.

 

 

N.B This job description will not form part of the contract of employment unless specified otherwise.

 

Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.

Apply Now

Freelance Senior Account Manager

The Role

We are looking for a Freelance Senior Account Manager with a solid technical understanding to join our dynamic and ambitious team on one of our most high-profile accounts.

You will be a key point of contact working closely with all internal departments to deliver the innovative, high quality work we’re famous for. You will be responsible for knowing all work in progress and should become known as the source of all information with regard to projects. You should aim to handle and resolve daily tasks in an efficient manner and with minimum supervision at this level.

The Key Responsibilities

  • Managing projects and account responsibilities, working as a team player
  • Ensuring deadlines are communicated and met, demonstrating initiative
  • Managing individual project budgets and reporting into senior team members by providing billing information and reconciliations when necessary
  • Establishing priorities and ensuring team members are aware of their responsibilities
  • Arranging meetings and issuing accurate minutes as promptly as possible
  • Working with Project Management to prepare proposals and timing plans
  • Ensuring that all relevant documentation is stored and well organised
  • Keeping account team and client up to date with competitive news and market trends

 

Key Essential skills/competencies

  • Previous experience working on a technically complex digital account.
  • Technical understanding of the principles of web builds, deployment process, tracking (Google Analytics experience is an advantage) and CMS
  • Strong experience working on large and fast paced accounts
  • Proven track record of developing strong client relationships
  • Experience in selling and presenting concepts, technical approaches and estimates
  • Strong knowledge of and passion for all things digital and emerging technology
  • Excellent communication skills and confident manner
  • Impeccable attention to detail
  • Strong organisational skills and ability to keep on top of contact reports, status reports, client and meeting management

 

Your Benefits

  • Competitive Salary.
  • 25 days holiday per year.
  • Pension scheme, Life Assurance, Permanent Health Insurance.
  • Progressive training and development initiatives.
  • Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.

 

Us.

 

We’re Tribal Worldwide London.

We create the world’s most loved digital experiences.

We’re creative people. We’re technology people. We’re strategic people.

But most of all, we’re people people. We ideate, innovate, learn and iterate.

A specialist digital agency, we’ve been creating award-winning work for clients like Volkswagen, O2, ŠKODA, Adidas, Exxon Mobil and Wren Kitchens for 20 years.

 

You.

 

A Tribal person is a blend of passion, dedication and imagination. You think big and you work hard. You can see the whole picture and you care about the details. You want to make work that’s real, connected and great. Come and join us.

Find out more at: www.tribalworldwide.co.uk

Follow us at: www.linkedin.com/company/tribal-worldwide-london

Apply Now