Other

USA

DDB Chicago

Chicago
225 N. Michigan Ave.,
10th Floor
Chicago, IL 60601

+1.312.552.6000

ddbnorthamerica.com

HR Coordinator

HR Coordinator

 

Position Overview

We are looking for a Human Resources Coordinator to provide tactical support for the HR Team on all HR matters including but not limited to record keeping, interview scheduling, on and off boarding, payroll, training and development facilitation. The position is a temporary contract with the potential of becoming full-time.

 

The ideal candidate will have a general knowledge of Human Resources as well as administrative responsibilities. He/She will be able to work collaboratively and efficiently to ensure the end-to-end running of HR projects and operations.

 

Specific Responsibilities & Expectations

  • On-Boarding & Off-Boarding
    • Coordinate desk locations, moves, etc. with Office Services
    • Prepare New Hire folders and desks for First Day Orientation
    • Administer photo and provide all documentation to appropriate manager for agency introduction
    • Provides feedback on effectiveness of new hire orientation programs and processes and implements changes, as necessary.
  • Talent
    • Schedule interviews, book conference rooms, greet and facilitate on-site interviews
    • Communicate with external candidates
    • Collect feedback on candidates from interviewers
    • Assist with job posting and sourcing when needed
  • Other:
    • Actively maintain Employee files
    • Register all HR related visitors with building security
    • Manage room set-up and catering for HR related meetings, trainings and special events
    • Assist Senior HR Coordinator with Payroll cycle as needed
    • Act as a back-up for Senior HR Coordinator, when he/she is out
    • Perform other duties and special projects, as needed

 

Desired Skills:

  • 1-2 years Human Resources or Administrative Assistant experience
  • Bachelor’s degree in Human Resources or related field and/or equivalent experience
  • Outstanding communication and interpersonal skills
  • Ability to handle data with confidentiality
  • Strong organizational and time management skills
  • Proficient in Microsoft Office, Keynote, and Adobe a plus
Apply Now

Director of Creative Technology (DDB Chicago)

 

Director of Creative Technology

 

The Director of Creative Technology, a peer to Creative and Planning Directors, orchestrates and leads technology & data facets of all marketing deliverables. These include brand building, customer acquisition, engagement, and retention efforts across all clients. Reporting into the Chief Digital Officer and working closely with account and strategy leads, this person will serve as the subject-matter expert on technology platforms (web, social, e-mail, mobile) and liaise with media and other agency partners to drive growth for our clients. Strong analytical skills and a customer-centric marketing approach is required for this role.

 

Responsibilities include:

  • Digital Strategy & UX – Collaborate with strategy leads on the brand strategy and go deep on digital channels (web, social, e-mail, commerce), as needed
  • Media Alignment – Working with media partners the buy including Display, Paid Search & Social, Affiliates, etc.
  • Optimization – Drive channel optimizations for web, e-commerce, and conversion rate optimizations specific to channels (SEO, CPC/CPA, etc.)
  • Messaging & Content Strategy – Work closely with strategy leads on build and maintenance of customer acquisition and retention strategies, ongoing email promotions and content for prospects and existing customers.
  • Customer Analysis & Segmentation – Work with strategy teams for digital facets of ongoing customer analysis including surveys, post-purchase questions, customer calls, and review analysis.
  • Analytics – Liaise with partners and/or internal analysts to report on performance and suggest optimizations and refinements based on appropriate goals and KPIs.
  • Collaboration – Translate deep technology & data-centric subject-matter expertise into language clients and marketers can digest. Enable others to unlock the vastness of digital insights out there. Teach people how to fish, but be prepared to be very hands-on.

 

Requirements:

  • Deep prior experience with digital-specific architectures, strategies and execution/implementation
  • Articulate thoughts, write a concise deck, and present it in a manner a child would understand
  • Recent, hands-on experience with all things digital (SEO/SEM, Google Analytics, Email, CMS, etc.)
  • Deep knowledge of online marketing tools and best practices
  • Expertise with web conversion optimization and web design
  • Strong project management, team management, and communication skills
  • Entrepreneurial ability to work and adapt in a fast pace environment
  • Ability to lead & own projects and willingness to adapt to evolving agency structure

 

Apply Now

Rodgers Townsend, St. Louis

St. Louis
200 N. Broadway,
12th FL
St. Louis, MO 63102

314-436-9960

rodgerstownsend.com

Part-Time SEM/PPC Specialist

Key Responsibilities:

  • Keyword analysis and research, account structure and ad creation
  • Establish budgets, manage bid strategy and ensure ongoing appropriate spending
  • Lead the design and execution of paid search campaign strategies and deliverables
  • Read, analyze and interpret instructions, data and reports
  • Optimize campaigns to maximize client investment
  • Monitor and evaluate campaign performance analytics based on client goals and targets
  • Design and create reporting dashboard
  • Successfully design and utilize testing methodologies for creative, bidding and keyword management
  • Research and develop SEM best practices to identify new market opportunities
  • Solid project management skills with a proven track record of successfully developing projects from start to completion
  • Comprehensive knowledge of the primary search engines and associated algorithms (Google, Yahoo!, Bing)
  • Experience working with YouTube campaigns

Position Requirements:

  • 2+ years experience in an interactive/digital/online media agency experience
  • Experience working with YouTube
  • Direct experience working with Analytics tools (Google, Web trends, Omniture)
  • Proficiency with Microsoft Excel Pivot tables as well as MS Powerpoint and Word
  • Knowledge of best practices in SEM and a proven track-record of delivering qualified traffic from both an acquisition and conversion standpoint
  • Google Adwords certified is a plus
  • Google Analytics certified is a plus
  • Highly analytical, quantitative orientation and able to learn quickly
  • Excellent communication skills – written, oral, presentation
Apply Now

Canada

Track DDB, Toronto

Toronto
33 Bloor Street East
Suite 1200
Toronto Ontario M4W 3T4

416-972-7700

trackddb.com

Senior Data Analyst

Senior Data Analyst, Digital Analytics

As the CRM arm of DDB Canada, Track DDB employs marketing analytics and data modelling to deliver highly targeted, relevant, 1:1 cross-channel communications to its clients’ customers, making them more loyal and more profitable. Beyond customer acquisition, retention, and loyalty programs, Track DDB specializes in developing and managing complex data-driven solutions for everything from e-commerce to marketing automation, partnering with companies to help them become innovative marketing powerhouses.

We are looking for a Senior Data Analyst who will pair their marketing experience using digital channels with considerable skills in statistical data analysis to deliver valuable insights driven strategies for our internal teams and clients. In this role, you will be driven to find solutions for sophisticated challenges that span across creative, strategic, technical and analytical dimensions. He/she must have experience in finding and applying data-driven insights to support business and marketing strategies. He/she will be a strong and confident communicator, who is adaptable to many different levels of data availability, analytics maturity and technology platforms/toolsets. He/she will have an opportunity to work with industry leading big brands and grow their skills across the full spectrum of data science in the field of digital analytics and customer analytics.

You Will
 

  • Support analytics projects of varying sizes and complexities: including creating automated reports and dashboards, post campaign analysis/reports, ad hoc diagnostic analysis, content tagging and develop multivariate test designs for campaign strategies.
  • Assist in driving strategy for customer acquisition, loyalty and conversion by developing models, personas, forecasts, scores/indices to meet short/long term client objectives/goals.
  • Interpret analytics driven insights and recommend approaches and solutions that are relative to the strategic objectives of the project and client needs. Use advanced analytics techniques on large data sets for the purpose of delivering ad hoc analysis and insights; test hypothesis and formulate analytics-enabled solutions in the digital advertising landscape.
  • Facilitate and perform consistent and reliable data collection, data enrichment, data integration and attribution processes, in addition to utilizing primary and secondary research methods.
  • Post campaign performance analysis using summary statistics and diagnostic contribution analysis across segments and variables using statistical techniques and models.
  • Creation of post campaign reports/presentations that are engaging, client-friendly, insightful, incorporating best practices in data visualization and story-telling, on an ad hoc / monthly / quarterly / yearly basis.
     

You Must Have
 

  • Undergraduate degree in mathematics, computer science, engineering, economics, business analytics, marketing or another quantitative field.
  • 2 years experience (or equivalent) working in data analytics or with digital channels that include email, web, social or other channels that involved customer level targeted experiences.
  • Experience with digital analytics platforms such as Google Analytics/Adobe Analytics (Omniture), and a sound understanding of email/web metrics.
  • Knowledge of data wrangling, data blending, data enrichment, statistical analysis, descriptive and diagnostic analytics techniques and insights generation.
  • Advanced skills in Excel (pivots, lookups etc.) and SQL.
  • Working experience with data visualization platforms such as Tableau (preferred), Power BI or MicroStrategy.
  • Strong data visualization skills that adheres to industry established best practices, and presentation skills to simplify and package complex ideas into intuitive, decision driving client presentations.
  • Ability to be self-managed, work independently as well as to collaborate within an agile, fast-paced, dynamic team environment.
     

Bonus Points For
 

  • Experience with statistical analysis and advanced analytics methodologies
  • Experience with ad tech integrations for Adobe Campaign, Adobe Analytics, Adobe Target, Adobe Audience Manager, Adobe Experience Manager and Google Analytics 360.
  • Sound understanding of CRM principles, strategies and ideologies around acquisition, conversion, loyalty, engagement, retention and attrition models, consumer journey optimizations, and lifecycle marketing.

 

 

We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted.

We are an equal opportunity employer and value diversity at our company. We are also an inclusive employer and offer reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please let us know when you submit your application.

 

Apply Now

Junior QA Analyst - CRM

Junior QA Analyst – CRM

Track DDB Toronto is looking for a Junior QA Analyst to join our top-notch team. You will report to our QA Manager and have the opportunity to work on integrated campaigns on one of the world’s largest automotive brands.

You will be working as part of a QA team, and under senior leadership sometimes will be working on your own or in a group depending on the task and deadline.  You will also work closely with developers and project managers.

The chosen candidate does not need prior experience but should have a keen attention to detail and enjoy deep diving to pick out bugs and issues.  mentors across the agency, we’ll bring you up to speed on how to use bug tracking tools to file and organize bugs.

Requirements 

  • Experience using Microsoft Office (Word/Excel)
  • Experience using Mac OS
  • University/College degree
  • Able to communicate well
  • High attention to detail
  • Self-motivated
  • Work experience in a demanding environment
  • Experience in bug tracking tools a plus such as JIRA
  • Quick learner who enjoys problem solving
  • Proactive and supportive team player
  • French/English bilingual an asset but not required
  • Experience with CRM testing as asset but not required

Job Duties

  • Test emails in various email clients (device testing)
  • Use software like Email on Acid to cross platform test (http://emailonacid.com/app/acidtest/)
  • Verify data sets
  • Copy Verification/URL verification
  • Log defects and track them proactively and follow them through to closure using JIRA and Confluence
  • Collaborate with other teams to ensure consistency of testing
  • Work with other departments to ensure client expectations of quality are being met
  • Communicate current progress and any problems encountered

DDB Canada is an inclusive, equal opportunity employer that values diversity. We also offer reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation due to a disability, please let us know when you submit your application.

We appreciate all expressed interest in this position, however only candidates selected for interview will be contacted.

 

 

Apply Now

Junior QA Analyst - Web

Junior QA Analyst – Web

Track DDB Toronto is looking for a Junior QA Analyst to join our top-notch team. You will report to our QA Manager and have the opportunity to work on integrated campaigns on one of the world’s largest automotive brands.

You will be working as part of a QA team, and under senior leadership sometimes will be working on your own or in a group depending on the task and deadline.  You will also work closely with developers and project managers.

The chosen candidate does not need prior experience but should have a keen attention to detail and enjoy deep diving to pick out bugs and issues.  Working with mentors across the agency, we’ll bring you up to speed on how to use bug tracking tools to file and organize bugs.

Requirements 

  • Experience using Microsoft Office (Word/Excel)
  • Experience using Mac OS
  • University/College degree
  • High attention to detail
  • Self-motivated
  • Work experience in a demanding environment
  • Experience in bug tracking tools a plus such as JIRA
  • Able to communicate well
  • Quick learner who enjoys problem solving
  • Proactive and supportive team player
  • French/English bilingual an asset but not required

Job Duties

  • Test websites across various browsers and mobile devices and using software like Browserstack (http://browserstack.com)
  • Log defects and track them proactively and follow them through to closure using JIRA and Confluence
  • Collaborate with other teams to ensure consistency of testing
  • Work with other departments to ensure client expectations of quality are being met
  • Communicate current progress and any problems encountered
  • Copy Verification

DDB Canada is an inclusive, equal opportunity employer that values diversity. We also offer reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation due to a disability, please let us know when you submit your application.

We appreciate all expressed interest in this position, however only candidates selected for interview will be contacted.

 

 

Apply Now

Marketing Data Analyst

Marketing Data Analyst

 

The Marketing Data Analyst will pair their Customer Relationship Marketing experience using digital channels with considerable skills in statistical data analysis to deliver valuable insights driven strategies for our internal teams and clients. In this role, you will be driven to find solutions for sophisticated challenges that span across creative, strategic, technical and analytical dimensions. He/she must have experience in finding and applying data-driven insights to lead business and marketing strategies. He/she will be a strong and confident communicator, who is adaptable to many different levels of data availability, analytics maturity and technology platforms/toolsets. He/she will have an opportunity to work with industry leading big brands and grow their skills across the full spectrum of data science in the field of customer analytics.

You will:

  • Lead and support analytics on projects of varying sizes and complexities: including creating automated reports and dashboards, post campaign analysis/reports, ad hoc diagnostic analysis, developing profiling/scoring models and segmentation strategiesweb analytics implementation, implementing multivariate testing, and quarterly and annual performance analysis presentations with senior leadership.
  • Assist in driving strategy for customer acquisition, loyalty and conversion by developing models, personas, forecasts, scores/indices to meet short/long term client objectives/goals.
  • Interpret analytics driven insights and recommend approaches and solutions that are relative to the strategic objectives of the project and client needs.
  • Use advanced analytics techniques on large data sets for the purpose of delivering ad hoc analysis and insights; formulate analytics-enabled solutions in the digital advertising landscape.
  • Facilitate and perform consistent and reliable data collection, data enrichment, data integration and attribution processes, in addition to utilizing primary and secondary research methods.
  • Post campaign performance analysis using summary statistics and diagnostic contribution analysis across segments and variables using statistical techniques and models.
  • Creation of post campaign reports/presentations that are engaging, client-friendly, insightful, incorporating best practices in data visualization and story-telling, on an ad hoc/monthly/quarterly/yearly basis.

You Must Have:

  • A curious, self-starter, proactive mentality with a high ‘figure-it-out’ quotient.
  • Undergraduate degree in mathematics, computer science, engineering, business analytics or marketing science is preferred.
  • 2-4 years of full-stack analytics experience that ranges across data wrangling, data blending, data enrichment, descriptive and diagnostic data mining techniques, insights generation, and client presentations.
  • At least 1 year working experience on SQL Server, or other structured relational database platforms; and intermediate level of SQL skills.
  • Experience working with email marketing platforms such as Adobe Campaign, Exacttarget (Salesforce Marketing Cloud), Silverpop etc.
  • Experience with web analytics platforms such as Google Analytics/Adobe Analytics (Omniture), and a sound understanding of email/web metrics and experience with tag management platforms (DTM, GTM).
  • Working experience with data visualization platforms such as Tableau (preferred), Power BI or MicroStrategy.
  • Experience working with digital channels that include email, web, experiential, social or other channels that specifically involved customer level targeted experiences, product marketing experience is preferred.
  • Strong data visualization skills that adheres to industry established best practices, and presentation skills to simplify and package complex ideas into intuitive, decision driving client presentations.
  • Sound knowledge of CRM principles, strategies and ideologies around acquisition, conversion, loyalty, engagement, retention and attrition models, consumer journey optimizations, and lifecycle marketing.
  • Demonstrated ability to effectively communicate, prioritize, maintain focus while working on multiple complex projects.
  • Ability to be self-managed, work independently as well as to collaborate within an agile dynamic team environment.

Bonus Points for:

  • Sound understanding of application of various machine learning modelling techniques to appropriate business problems.
  • Experience designing, executing and analyzing experiments using multi-variate testing methodologies (full/fractional-factorial).
  • Expert knowledge digital consumer behavior on quantitative/qualitative research platforms.
  • Experience working with advanced analytics/machine learning platforms such as R, Python, SAS, SPSS, Alteryx, Azure ML, AWS ML; and/or SSRS and SSAS.
  • Experience with ad tech integrations for Adobe Campaign, Adobe Analytics, Adobe Target, Adobe Audience Manager, Adobe Experience Manager and Google Analytics 360.
  • Experience with analytics driven cross-selling, up-selling methodologies for technology products with long product life times, and/or consumer packaged goods with short product life times.

We are an equal opportunity employer and value diversity at our company. We are also an inclusive employer and offer reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please let us know when you submit your application.

We appreciate all expressed interest in this position, however only candidates selected for interview will be contacted.

 

Apply Now

UK

Tribal Worldwide London

London
12 Bishops Bridge Road
W2 6AA London

+44 (0) 20 7262 001

QA Tester

The Role

We are looking for 2 x QA Testers to support the Senior QA Manager. The successful applicants will have skills in Functional & Regression testing. You will be ambitious to learn new skills and develop into a strong all-rounder capable of working independently. You will further develop your automation and performance testing and so must have a solid grounding in programming and analysis. It is also essential for the QA Analysts to be self-motivated team players, capable of taking ownership of defects throughout the lifecycle as well as evaluating testing requirements.

Please apply to be considered for our open day commencing in September.

 

Key Skills and Experience

  • Knowledge of SDLC (Software Development Life Cycle) and STLC (Software test life cycle) standard
  • processes and industry best practices
  • Experience in creating, executing and maintaining test cases as well as test plans
  • Experience with QA tools (JIRA) and processes
  • Execute manual test scripts and log defects
  • Good general IT knowledge
  • IT or Computing degree or technical subject (ideal but not mandatory)
  • Degree in technology or relevant related subject
  • Programming skills ideally Java

 

Desirable

  • Automation testing (using Selenium with Gherkin or Cucumber methods)
  • Experience testing in web environments
  • Performance/load testing experience

 

Key personal skills and competencies

  • Strong analytical, diagnostic and creative problem-solving skills
  • Excellent interpersonal and organisational skills
  • Assertive, high energy, self-motivated with strong team spirit
  • Ability to work independently with little supervision as well as ability to work effectively as a team member
  • Excellent writing, communication and time management skills
  • Ability to work to tight deadlines
  • Ability to work equally well with both technical and non-technical personnel
  • Quick learner

 

Your Benefits

  • Competitive Salary.
  • 25 days holiday per year.
  • Pension scheme, Life Assurance, Permanent Health Insurance.
  • Progressive training and development initiatives.
  • Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.

 

About Tribal

Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.

Made up of six practices – Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation – they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.

At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.

Find out more at: www.tribalworldwide.co.uk

Follow us at: www.linkedin.com/company/tribal-worldwide-london

 

Equal Opportunities

Tribal Worldwide London is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

 

N.B. This job description will not form part of your contract of employment unless specified otherwise.

Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.

Apply Now

Senior Digital Analyst

Tribal Data Science

Data is everywhere and everyone is collecting it. However, not everyone knows how to leverage it for growth, competitive advantage and delivering a superior customer experience.

As organisations collect more and more data about their business and customers, harnessing the value of that data becomes ever more important for achieving strategic goals. Understanding how their business operates and how their customers react can provide strategic and tactical opportunities for growth as well as a competitive advantage. Businesses cannot longer afford not to leverage the opportunities which data provides.

We help organisations refine value from the raw data they collect through advanced data science. We can help you report and visualise what the data is telling you about your business and customers, use predictive analytics to determine how you should respond, and then through the application of data science techniques operationalise this knowledge into your existing business processes so that it can be routinely used and referenced going forward. 

 

The Role

An exciting opportunity has arisen in our new and growing data science practice for a senior digital analyst with 5+ years’ experience. The Senior Digital Analyst will be responsible for supporting the delivery of actionable and impactful insight, based on data from various sources, as well as managing the team of analysts in the UK and offshore in Jakarta.

This position will allow the successful candidate to make a real difference by driving change through recommendations and optimisation for our clients’ digital initiatives including: websites, apps and digital campaigns. This role is for someone who wants to make an impact working across the range of our clients, which include VW, SEAT, Exxon and others, by being proactive and identifying where opportunities are for our client to enhance or optimise their digital initiatives.

We are looking for someone who can demonstrate skills across the following areas:

Insight and Analytics

  • Proficient in developing reports and dashboards, in Adobe Analytics, Google, Excel, and/or PowerBI to help answer ad-hoc and regular queries
  • Ability to use Adobe Analytics and Google Analytics to extract data for client requests
  • Proficient in extracting data from various sources (Adobe, GA, databases, etc) and populating reports in Excel and/or PowerBI
  • Understands the technical aspects of how digital data is collected and can guide the software/web development teams through a tracking and tagging schema
  • Able to create custom variables and properties in Adobe Analytics
  • Understand how campaign tracking works and be able to formulate campaign tracking logic
  • Understand how data from apps is collected and the various tools available to collect and report on the data
  • Be able to take numbers and provide context, meaning and insights for the client, which should lead to recommendations to make changes or optimise existing activities
  • Help clients understand what these numbers mean for them and what changes they need to make to improve performance of their digital properties
  • Experience of and presenting findings from survey data, and what it means to the client

 

Problem Solving

  • Where problems occur with numbers, be able to identify the source of the problem, whether that be tagging issues, formula issues in excel or using incorrect custom metrics.
  • Always paying attention to detail so that problems can be spotted before they go to the client
  • Help clients understand what they want from the data, so it helps them answer the business question, this will include gathering business requirements and formulating briefs
  • Improving data quality and robustness by putting processes in place to ensure data is always accurate
  • Where possible, identifying opportunities to improve reports and dashboards and other aspects of client deliverables
  • Automating extraction and creation of reports in Excel or other 3rd party tools

 

Team work

  • Able to work closely with the UK based analysts and the off-shore team to deliver all client briefs
  • Coordinating with the team to assign roles and responsibilities to get weekly and monthly reports out to the clients on time and to a high standard
  • Be the key point of contact for client requests and be responsible for delivering them either independently or in collaboration with the off-shore team
  • Be the key contact for the Technology team to advise on tagging/tracking issues
  • Have regular calls/meetings with the rest of the data science team and the wider Tribal team to keep abreast of all client developments as well as updating everyone else
  • Help manage a project planner with the rest of the team to prioritise and schedule all requests, alongside using JIRA to keep track of the requests progress 

 

Tribal is the Total Experience agency

We connect brands with technologies that solve real life problems. And by blending online and offline experience with internal culture and process we create products, services and communications that people love.

With six specialist practices – designed to stand alone as well as snap together – we’re focused on creating value for customers and clients alike. Whether you draw on our expertise in Business Consultancy, Data Science and Customer Experience or Tech Engineering, Creative and Innovation, we’ll help you redefine customer experience from the inside out.

N.B This job description will not form part of the contract of employment unless specified otherwise.

Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.

Apply Now