we'd love to
hear from you

new business inquiries media and conferences Send us your resume help me find a ddb office
DDB Logo

Blog

Creativity

The Relationship Between Creativity and Efficacy

Les Binet and Sarah Carter get a little bit angry about some of the nonsense they hear around them... like the idea that highly creative ads don't actually work.

"Ah, but the Cadbury's Gorilla ad didn't actually work did it?"

"That Sony Balls ad? - very beautiful, but don't suppose it sold many TVs."

"It made me cry, but will it make people buy any more stuff from John Lewis?"

All comments heard in the last 2 weeks. Frankly they are not uncommon. Whenever ground-breaking communication emerges, the marketing naysayers can be heard soon afterwards. Yes, it's funny. Or clever. Or beautifully shot. But will it actually sell anything?

Grrr... There's an implicit assumption among many marketing people that creativity and effectiveness are awkward bedfellows. Creative ads bring fame and awards. But the ads that sell stuff are much more prosaic.

So we were fascinated to hear this week of a new piece of research which busts this most hardwired of marketing myths. Peter Field, in association with the IPA, has undertaken new analysis of the relationship between creativity and effectiveness. Using the IPA's dataBANK, he compares performance in creative awards around the world with actual business results, for a huge number of campaigns. So, does the creativity needed to win major creative awards improve a brand's chance of business success?

The answer? An emphatic Yes. Ads that win creative awards are significantly more effective than ads that don't. And the more creative awards they win, the more effective they tend to be. But the most striking finding is how efficient creative campaigns are.

Ads that win creative awards are 11 times more efficient at selling stuff than other ads.
That's an astonishing finding. It suggests that creativity is almost certainly THE most important tool at the marketing director's disposal.

The research also highlights two reasons why award-winning ads work so well. Highly creative campaigns get people talking, on and off -line both about the brand and the advertising. This amplifies the direct effect of the campaign.

The second mechanism is more controversial. Ads that win creative awards tend to be high on emotional impact, and lower than average on rational content. Conventional marketing wisdom says to shift product you need to get your selling message across. But this is a myth we've busted before. Conventional wisdom is wrong. Emotions have far more influence over people's buying behaviour than rational product messages do.

Back to the Gorilla myth. That ad said nothing about Cadburys Dairy Milk, yet econometric analysis for Fallon by Data2Decisions has shown a 60% higher ROI than previous campaigns for the chocolate. Highly creative and highly successful.

So why is this myth that creative ads don't work so pervasive? It feels to us that some clients feel uncomfortable with the very idea that ads like these could work. Because if these ads do move sales, that's a big challenge to their carefully honed models of communication. Surely their company can't have been wrong all these years in their systems and benchmarks?

But as John Maynard Keynes witheringly said: "When the facts change, I change my mind. What do you do, Sir?"

Alarmingly , research evidence is building which shows that this emotional selling approach, so prevalent in award-winning ads, doesn't tend to perform well in conventional quantitative pre-testing. What a waste! How many other potentially business-changing ads are piling up in that animatic graveyard?

This leaves us with the intriguing and entirely counter-intuitive thought that those "creative types" judging on creative awards panels, for all their oft maligned focus on the ground -breaking, the provocative and the artistic, may actually turn out to be more skilled at predicting an ad's business success than all the thousands of dollars routinely invested in pre-testing systems.
Back to John Maynard Keynes: "There is nothing so disastrous as a rational investment policy in an irrational world". He would have needed to look no further than a lot of current pre-testing for some proof that he was right.




Les BinetEuropean DirectorDDB Matrix

Sarah CarterStrategy DirectorDDB UK




Posted in Creativity on

DDB Blog Creativity December 13, 2011

we would love to hear your thoughts

comments are moderated

please be nice

ddb.com

terms & conditions

This website, and all of its contents, are published solely for self-promotional, business-to-business purposes for the exclusive use of DDB clients, prospects and employees, and is not intended for the casual viewing or entertainment purposes of the public. DDB explicitly forbids the downloading or re-purposing of any text, audio, visual, programming or design data without prior written consent from DDB Worldwide.


DDB Worldwide Communications Group Inc.
US-EU/Swiss Safe Harbor Privacy Policy


DDB Worldwide Communications Group Inc. (“DDB”) respects privacy and operates within the Safe Harbor Principles published by the US Department of Commerce and described at http://www.export.gov/safeharbor/. All capitalized terms used in this Privacy Policy have the meanings expressed in the EU directive EC/95/46 dated 24th October 1995 or at http://www.export.gov/safeharbor/. If there is any conflict between this Privacy Policy and the Safe Harbor Principles, the Principles will govern.

DDB receives data in a variety of ways to evaluate employee performance. The data collected will be human resource data and may include such information as name, date of birth, job title, date of hire, compensation, benefits package, and employee performance evaluations. The data may be collected on-line, off-line or through manual processes. This Privacy Policy applies to all Personal Data collected, whether electronic, paper or verbal format, in the EU and Switzerland. Individuals should review this Privacy Policy and not provide Personal Data to DDB unless they agree to these principles.

DDB will provide individuals Notice of the purposes and uses of the information collected and the choices for limiting its use and disclosure, including the types of third parties to which the Personal Data may be transferred. This Notice will be provided at either the initial point the Personal Data is collected or before it is used for a different purpose from which it was collected or before it is transferred to a third party.

Individuals will be given a Choice to opt-out if their Personal Data is to be disclosed to a third party or used for a purpose different from which it was originally collected.

DDB will ensure Security and Data Integrity for the Personal Data collected. DDB will protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. DDB will take reasonable steps to ensure that Personal Data is reliable for its intended use, accurate, complete, and current.

Individuals may have reasonable Access to their Personal Data to correct, amend or delete information that is inaccurate. DDB may require an individual to provide acceptable proof of identity prior to granting reasonable Access. Requests for Access should be directed to safe.harbor@ddb.com.

In order to enforce these principles, DDB employs Verification through Self-Assessment, such as ensuring implementation of this Privacy Policy and appropriate employee training. DDB will initiate investigation of complaints from people who feel the privacy of their Personal Data has been violated. If initial resolution of the complaint is not satisfactory, DDB is committed to cooperating with the EU Data Protection Authority mechanism. Complaints regarding Personal Data should be directed to safe.harbor@ddb.com.

DDB is subject to FTC Action for non-compliance with the Safe Harbor principles. Such Remedy and Sanctions include potential administrative action and/or civil penalties.